After Upgrade ver:-1.0.1 to 1.0.3 Build 220823 Rel.48229n, android VIGI app nvr frequently offline

After Upgrade ver:-1.0.1 to 1.0.3 Build 220823 Rel.48229n, android VIGI app nvr frequently offline

After Upgrade ver:-1.0.1 to 1.0.3 Build 220823 Rel.48229n, android VIGI app nvr frequently offline
After Upgrade ver:-1.0.1 to 1.0.3 Build 220823 Rel.48229n, android VIGI app nvr frequently offline
2022-09-08 09:20:47 - last edited 2022-09-15 03:57:45
Model: VIGI NVR1008H  
Hardware Version: V2
Firmware Version: 1.0.3 Build 220823 Rel.48229n

TP-LINK VIGI NVR1008H After Upgrade ver:- 1.0.1 to   1.0.3 Build 220823 Rel.48229n, android VIGI app nvr frequently offline.

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#1
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Re:After Upgrade ver:-1.0.1 to 1.0.3 Build 220823 Rel.48229n, android VIGI app nvr frequently offline
2022-09-09 07:22:40

  @Babun-Sikder 

 

The specific problematic phenomenon of offline?
Is the camera actually working properly?
It just shows up as offline on the app? If you reopen the APP or re-login the APP, can it fix?


Are there any screenshots?

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#2
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Re:After Upgrade ver:-1.0.1 to 1.0.3 Build 220823 Rel.48229n, android VIGI app nvr frequently offline
2022-09-09 08:00:48 - last edited 2022-09-09 08:02:47

all camera are showing on nvr HDMI display but its not view on cloud and VIGI  app i already reinstall the app but facing same issue. After i downgrade the version then everything is working normal already i check the same it's a firmware issue.

 

 

 

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#3
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Re:After Upgrade ver:-1.0.1 to 1.0.3 Build 220823 Rel.48229n, android VIGI app nvr frequently offline
2022-09-13 11:39:18
Thanks for the same after install the vigil app then its working
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#5
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Re:After Upgrade ver:-1.0.1 to 1.0.3 Build 220823 Rel.48229n, android VIGI app nvr frequently offline
2022-10-03 04:15:59
same issue again, NVR are frequently goes offline
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#6
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Re:After Upgrade ver:-1.0.1 to 1.0.3 Build 220823 Rel.48229n, android VIGI app nvr frequently offline
2022-10-10 09:09:42

Dear @Babun-Sikder ,

 

Babun-Sikder wrote

same issue again, NVR are frequently goes offline

 

Thank you so much for taking the time to post the issue on TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID221011987, please check your email box and ensure the support email is well received. Thanks!

 

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, Omada Business Networking, VIGI Video Surveillance
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#7
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