Doesn't work schedule recording with C400HP

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Doesn't work schedule recording with C400HP

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Doesn't work schedule recording with C400HP
Doesn't work schedule recording with C400HP
2022-10-16 16:03:29 - last edited 2022-10-20 06:26:48

On the "Storage Schedule" page, there is nothing available to configure scheduled recording in "VIGI Security Manager" (1.1.8) for the "VIGI C400HP".
I can see the device, but I cannot select it or click the "Edit" button at the end of the line.
What is the reason?

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#1
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1 Accepted Solution
Re:Doesn't work schedule recording with C400HP-Solution
2022-10-19 07:45:54 - last edited 2022-10-20 06:26:48

The problem is solved.
When you logged out TP-Link ID you should to add the device again (to local account). Recording to the local storage is setting up during the addition process. After that the device will be available in "Storage schedule" list. You may change the settings of recording in further.

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Re:Doesn't work schedule recording with C400HP
2022-10-18 08:18:29

  @Andrew_E. 

 

Maybe VIGI C400HP does support SD card.
However, when logging into the TP-Link ID, you can only configure the SD card recording option, so the screen you are looking at is greyed out for editing.

Just striving to develop myself while helping others.
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#2
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Re:Doesn't work schedule recording with C400HP
2022-10-18 08:45:08 - last edited 2022-10-18 08:46:06

  @Virgo yes, the camera does not support SD card, but I do not need to record to the SD card, I need to record to the computer storage where I am running Security Manager

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#3
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Re:Doesn't work schedule recording with C400HP
2022-10-19 05:52:56

  @Andrew_E. 

 

Please try logging out of TP-Link ID and then try setting up the computer storage shcedule again and it should work.

Just striving to develop myself while helping others.
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#4
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Re:Doesn't work schedule recording with C400HP
2022-10-19 06:15:54 - last edited 2022-10-19 06:16:30

  @Virgo when I'm logging out device list in "Storage Schedule" comes empty - so I may setup nothing. When I'm logging on - camera appears in the list, but nothing is available as before

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Re:Doesn't work schedule recording with C400HP-Solution
2022-10-19 07:45:54 - last edited 2022-10-20 06:26:48

The problem is solved.
When you logged out TP-Link ID you should to add the device again (to local account). Recording to the local storage is setting up during the addition process. After that the device will be available in "Storage schedule" list. You may change the settings of recording in further.

Recommended Solution
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#6
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