VIGI NVR1016H V1 after upgrade firmware from 210825 to V1_1.0.2 Build 221020 causes issues

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VIGI NVR1016H V1 after upgrade firmware from 210825 to V1_1.0.2 Build 221020 causes issues

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VIGI NVR1016H V1 after upgrade firmware from 210825 to V1_1.0.2 Build 221020 causes issues
VIGI NVR1016H V1 after upgrade firmware from 210825 to V1_1.0.2 Build 221020 causes issues
2022-12-16 06:58:53 - last edited 2024-09-19 08:03:20
Model: VIGI NVR1016H  
Hardware Version: V1
Firmware Version: V1_1.0.2 Build 221020

my VIGI NVR1016H V1 automatically update the firmware to version V1_1.0.2 Build 221020 from V1_210825. This happens over the weekend when I am away. First, the NVR become un stable to the network. Accessing from remote always shows device offline. Secondly The recording automatically stops and we have lost 4 days worth of recording. I am now downgrading to the previous version and works without issues.

 

How to prevent the NVR from automatically upgrade the firmware until TPLINK fix the issues? Or does anyone face the same problem ?

 

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Re:VIGI NVR1016H V1 after upgrade firmware from 210825 to V1_1.0.2 Build 221020 causes issues
2022-12-20 10:24:43 - last edited 2024-09-19 08:03:10

Dear  @nod0ubt 

 

nod0ubt wrote

my VIGI NVR1016H V1 automatically update the firmware to version V1_1.0.2 Build 221020 from V1_210825. This happens over the weekend when I am away. First, the NVR become un stable to the network. Accessing from remote always shows device offline. Secondly The recording automatically stops and we have lost 4 days worth of recording. I am now downgrading to the previous version and works without issues.

 

How to prevent the NVR from automatically upgrade the firmware until TPLINK fix the issues? Or does anyone face the same problem ?

 

We did not receive any similar feedback before. May I know the model number of your cameras?

If possible, please share us how you connect your whole network, so I can run a test on my end. 

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:VIGI NVR1016H V1 after upgrade firmware from 210825 to V1_1.0.2 Build 221020 causes issues
2023-01-09 23:56:21 - last edited 2024-09-19 08:03:10

  @Hank21 

 

I also got a big problem after the mentioned above update.

 

NVR was in a sort of boot loop, every time it had network connection to the cameras.

After I unpluged network cable, I was able to go into settings and remove all the cameras. After that, NVR also worked with network connected.

As soon as I connected to 1 camera (3rd party, ANPVIZ with 5MP, Dome) NVR gone crazy again.

 

So, I downgraded it to 1.0.1 again, but this should not be the solution.

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Re:VIGI NVR1016H V1 after upgrade firmware from 210825 to V1_1.0.2 Build 221020 causes issues
2023-01-10 05:49:30 - last edited 2024-09-19 08:03:10

kogan wrote

  @Hank21 

 

I also got a big problem after the mentioned above update.

 

NVR was in a sort of boot loop, every time it had network connection to the cameras.

After I unpluged network cable, I was able to go into settings and remove all the cameras. After that, NVR also worked with network connected.

As soon as I connected to 1 camera (3rd party, ANPVIZ with 5MP, Dome) NVR gone crazy again.

 

So, I downgraded it to 1.0.1 again, but this should not be the solution.

Dear @kogan 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. 

The ticket ID is TKID230117507, please check your email box and ensure the support email is well received. Thanks!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:VIGI NVR1016H V1 after upgrade firmware from 210825 to V1_1.0.2 Build 221020 causes issues
2023-01-11 01:46:26 - last edited 2024-09-19 08:03:10

  @Hank21 I am using multiple TAPO cameras ranging from C70, C200, C210, and 2xC400HP, 1xC300HP, 1xC540-W

 

Attached is the setup look like. Its a plain single VLAN network.

 

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Re:VIGI NVR1016H V1 after upgrade firmware from 210825 to V1_1.0.2 Build 221020 causes issues
2023-01-11 07:03:48 - last edited 2024-09-19 08:03:10

Dear @nod0ubt 

nod0ubt wrote

  @Hank21 I am using multiple TAPO cameras ranging from C70, C200, C210, and 2xC400HP, 1xC300HP, 1xC540-W

 

Attached is the setup look like. Its a plain single VLAN network.

Thanks! I will do further test and escalate it to our support engineer.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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