Router ER605 firmware upgrade failed with error "invalid file"
I tried several times to upgrade the ER605 (European version) from v2.1.1 to v2.1.2 always with the error message "Upgrading Router-ER605 failed because the upgrade file is invalid. Please select the correct file.". See attached picture
I started upgrading the "standard" way via the omada sw controller. After that I downloaded the file from the TP-Link support site and tried it manually with ER605(UN)_v2_2.1.2 Build20230210. After that with ER605(UN)_v2_2.1.1 Build 20230115 and I tried to downgrade to ER605(UN)_v2_2.0.1 Build 20220223 always without success and the same error message.
I rebooted the router via omada sw controller and via power off/on. No difference, I always end up with the error message that the file is invalid.
Any idea what I can try to solve this issue? Maybe to delete an old file or data entry somewhere?
Or do I have to do a firmware reset on the router?
Any advice is welcome
Andy
PS: an earlier upgrade from v2.0.1 to v2.1.1 worked without problems
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi Hank21,
finally I could upgrade the router to the latest firmware.
First I did a hardware reset and re-adopted the router in the omada controller software and tried to update the firmware like you suggested, unfortunately again with the same error.
Therefore I did again a router reset but this time I upgraded the firmware in the standalone mode directly from my laptop. This way it was successful.
Afterwards I re-adopted the router and it's running again under omada control without any problems.
To get all settings back (like the device name) I did a restore of the latest backupfile
@Hank21 thanks for your support.
Andy
- Copy Link
- Report Inappropriate Content
Hi @rewe68
May I know the Omada Controller version you are using?
I did a test with the newest version controller V5.9.9 and I cannot see the same issue. Just in case please confirm:
1. You have unzip the fimrware file and upload the .bin file on the controller;
2. Please login the Omada Controller via it's local IP address(not from cloud website);
3. Make sure the router and the controller are in the same network subnet.
- Copy Link
- Report Inappropriate Content
Hi Hank21 ,
to answer your questions.
1. You have unzip the fimrware file and upload the .bin file on the controller;
--> Yes, file was unziped and the .bin manually uploaded within the "router setting function" of the omada controller as well as the download/update button at the "devices overview"
2. Please login the Omada Controller via it's local IP address(not from cloud website);
--> I do the updates always locally
3. Make sure the router and the controller are in the same network subnet.
--> Yes there are both on the same IP subnet as well as the AP's and switch
BTW:
I tested the upgrade with omada controller v5.8.4 and since last weekend with v5.9.9 without success.
And a friend of mine has the same hardware and could update without any problems
Andy
- Copy Link
- Report Inappropriate Content
Hi @rewe68
Have you tried a different web browser? If possible, please try Google Chorme incognito mode.
- Copy Link
- Report Inappropriate Content
Thanks for the hint. I used Firefox only.
Tested to update with Edge and Chrome incl incognito mode, unfortunately without success.
Message: [Failed]Failed to upgrade Router-ER605 to firmware version 2.1.1 Build 20230115 Rel.77774 online.
and the information to "select the correct file"
- Copy Link
- Report Inappropriate Content
Hi @rewe68
Could you please try a hardware reset of this router?
Don't worry the configurations since all settings are saved on your controller. After resetting you just need to re-adopt the router.
- Copy Link
- Report Inappropriate Content
thank you Hank21.
I will reset the router when there is a good timeslot.
I thought I will end up with a reset.
I'll let you know about the result as soon I did it.
- Copy Link
- Report Inappropriate Content
Hi Hank21,
finally I could upgrade the router to the latest firmware.
First I did a hardware reset and re-adopted the router in the omada controller software and tried to update the firmware like you suggested, unfortunately again with the same error.
Therefore I did again a router reset but this time I upgraded the firmware in the standalone mode directly from my laptop. This way it was successful.
Afterwards I re-adopted the router and it's running again under omada control without any problems.
To get all settings back (like the device name) I did a restore of the latest backupfile
@Hank21 thanks for your support.
Andy
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 255
Replies: 7
Voters 0
No one has voted for it yet.