This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.OC300 connects intermittently, mostly fails to connect. Cloud Based Connection / Remote connection
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
@Hank21 , I hope this message finds you well. I wanted to express my appreciation for your patience and support.
To address the intermittent connectivity issue on the business edge connection, it was discovered that the deactivation of the DMZ on the ISP provided router was the root cause.
After reconfiguring the DMZ to 'Enabled,' the intermittent connection issues I experienced when connecting to the site were resolved. Furthermore, this reconfiguration allows for DNS settings to be set to Google and/or Cloudflare without adversely affecting the end-user's internet experience.
Since the ISP installs and manages the router on the site as part of the business edge connection, it was necessary to contact them to reconfigure the DMZ settings.
I hope this information is helpful.
Warm regards.
