OC200 (Beta) : wan failure after update

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OC200 (Beta) : wan failure after update

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OC200 (Beta) : wan failure after update
OC200 (Beta) : wan failure after update
2023-04-07 18:13:02 - last edited 2023-04-10 00:49:59
Model: OC200  
Hardware Version: V1
Firmware Version: 1.24.0_Build 20230328

I too earferly tested the new beta firmware controller, but it ended on me having to reset everything on the network and starting again from the scratch,

 

 

How's my setup?

 

- Single WAN, it has a fiber SFU ONU plugged into the SFP port of er7206 v1.0 working flawlessly since installation.

- The fiber ISP uses PPPoE for subscriber authentication

 

before upgrade:

 

- Everything was working, could configure the connection paramters, the correct vlan..etc

 

after upgrade

 

- Internet down, after visting the wan configuration section.. all the VLAN parameters either missing or (after device hard reset)

the "internet vlan" checkbox is greyed out (wth?crying)  I tried everything, removing configuration, starting over, hard reset of er7206, ended with downgrading controller, resetting everything on the network to get back on track.

 

It seems to be that the act of "adding a name" to the sfp connection, triggered a save new configuration event that screwed everything up.

 

I could of course untag the internet vlan on the stick and pretend I have a dumb consumer device but I do not wish to wake up the daemons of the sfp module's firmware which is let's say capricious and obscure. 

 

 

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#1
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15 Reply
Re:OC200 (Beta) : wan failure after update
2023-04-12 19:51:00
Can someone from engineering tell me under which conditions will WAN vlan options dissapear or the checkbox get grayed-out yet eveything else work.. PPPoE continues dialing but of course fails because the internet vlan is tagged.
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#2
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Re:OC200 (Beta) : wan failure after update
2023-04-18 15:20:23

 

wan fail

 

@Fae @Hank21 This is what happens.. or the section does not display at all. does anyone has any idea how to proceed and what might wrong here ?

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#3
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Re:OC200 (Beta) : wan failure after update
2023-04-18 15:45:50 - last edited 2023-04-18 15:45:59

  @crrodriguez 

 

New In-Private browser window does not solve the issue?

Still the same there?

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#4
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Re:OC200 (Beta) : wan failure after update
2023-04-18 16:50:31

  @Hoamboy the VLAN checkbox just dissapears there and nothing can be configured..frown

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Re:OC200 (Beta) : wan failure after update
2023-04-18 17:08:14

  @crrodriguez if you mean this is a client side rendering issue, doesn 't work i n current chrome or firefox at least. 

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Re:OC200 (Beta) : wan failure after update
2023-04-18 17:27:22

  @crrodriguez 

 

So if a new In-Private browser window or deleting browser's cache or using an entirely different browser doesn't help we can at least exclude an existing UI problem.

I was asking as this has been very often the case already.

 

 

Which software version is your ER7206 V1 running on?

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#7
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Re:OC200 (Beta) : wan failure after update
2023-04-18 18:01:12

  @Hoamboy latest 1.3.0 firmware

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#8
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Re:OC200 (Beta) : wan failure after update
2023-04-18 18:12:21

  @crrodriguez 

 

Okay then it would be interesting what @Fae or @Hank21 will suggest how to proceed.

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#9
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Re:OC200 (Beta) : wan failure after update
2023-04-18 19:37:06

  @Hoamboy ok, thanks. unfortunately this implies I can'¿t touch the anything that modifies the wan config otherwise things stop working.

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#10
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Re:OC200 (Beta) : wan failure after update
2023-04-18 22:31:42

So there is ONLY 2 guys and they do as a PROXY with DEV team?
So they cut cost to test stuff localy move to customers (just check forum) and then 2 guys will help you (or not, like me).

 

This is more than a disappointment at TP-Link ...

 

I can't get details of OpenVPN implementations, so maybe it's time to break (take proper tools for issued hardware) TP-Link software and check what they do with ER605?

 

Anyway, most funny part of Omada is lack of logs what Omada do and how, so you can't figure out what is your root cause of issue.

+20y experience in Linux/UNIX, +12y VMware, +10y as network admin, +8y as AIX admin (professional) I really know what is going on at background, please don't try to cheat me TP-Link :)
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#11
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