Problem with login to OC200 controller when Internet is not available

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Problem with login to OC200 controller when Internet is not available

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem with login to OC200 controller when Internet is not available
Problem with login to OC200 controller when Internet is not available
2023-04-13 13:20:35
Model: OC200   ER605 (TL-R605)  
Hardware Version: V1
Firmware Version: 1.21.7 Build 20221206 Rel.58608

Hi.

 

I have network where I have Internet over fiber, OPT converter, ER605 router (1.2.1 Build 20220512 Rel.76748 firmware), few TL-SG2008P v1.0 and TL-SG2008 v4.0 switches, all managed by OC200 1.0 controller (1.21.7 Build 20221206 Rel.58608 firmware, 5.7.6 controller version). (There is EAP620 HD(EU) v1.0 and EAP620 HD(EU) v1.0 but this is not important). All devices with latest firmware, OC200 controller with latest firmware a controller version too.

 

I can login to OC controller for management using local IP address and over Internet (Omada cloud).

 

But when Internet disappear (in example. Internet provider do some planned maintenance) I couldn't login to OC200 controller using local IP address from computer connected over Ethernet (cable). I can open login page but after typing user and password an press Log in button I wait some time and controller page with dashboard is not loading.

 

I understand tha I couldn't login to controller over Omada cloud (my controller don't have access to Internet when fiber is down). But why I couldn't login to OC200 controller portal directly in local lan when Internet is not working? When Internet is back I can login OC200 controller using local IP address immediately.

 

Because of this is hard to do troubleshooting when Internet is not available and find were is the problem, if tis is because of Internet provider problem or something is wrong with one of my network devices.

 

 

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Re:Problem with login to OC200 controller when Internet is not available
2023-04-13 17:59:56

  @Kukucz 

 

Can you try to reproduce the problem by pulling the internet cable manually (and planned of course) and then open IP address of your controller in a new In-Private window of your browser?

Same issue?

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Re:Problem with login to OC200 controller when Internet is not available
2023-04-14 10:38:17 - last edited 2023-04-14 10:39:10

I think once the OC200 is also set up with cloud access, username/password will always be checked online.
But this is only a guess, because I don't use the cloud option and can't check it.


Without being married to a TP-Link account, my OC200 setup works absolutely fine.
Remote access (if necessary) via VPN is much better for me than any cloud solutions.

ER7206 V1 (ER605 V2 - reserve) OC200 V2 SG2428P V5 EAP655-Wall V1 EAP615-Wall V1 EAP610-Outdoor V1 EAP245 V3 EAP225-Outdoor V1 EAP225 V3
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