EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration

EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration

EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration
EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration
2023-06-02 03:52:51 - last edited 2023-06-07 08:50:38
Model: EAP655-Wall  
Hardware Version: V1
Firmware Version: 1.0.0

Hi All,

 

Could you please help me regarding with my EAP655-Wall. After setting the SSID with PPSK without RADIUS configuration, ssid will not broadcast the new SSID.

 

Is there any available firmware to fix this issue?

 

Thank you.

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#1
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2 Accepted Solutions
Re:EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration -Solution
2023-06-07 08:49:52 - last edited 2023-06-07 08:50:38
Hi Han21, They already sent me a beta firmware for the AP's and it`s works. Thank you. I really appreciate your help. Regards, Sonkid
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#3
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Re:EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration -Solution
2023-09-05 06:40:43 - last edited 2023-09-05 06:41:19

Hi All,

 

I'd like to update some news here.

Please refer to the below article for all current EAP models that have PPSK without RADIUS support and you may subscribe to it for updates.

Getting To Know PPSK (Private Pre-Shared Key) of Omada EAP Products

 

Welcome to provide your feedback on the related posts, and if you have any questions or concerns, we are always here to help.

Thank you for your continued support and patience.

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#13
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12 Reply
Re:EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration
2023-06-05 05:55:29

Hello @Sonkid,

 

Thank you so much for taking the time to post the issue on TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230606703, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

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#2
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Re:EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration -Solution
2023-06-07 08:49:52 - last edited 2023-06-07 08:50:38
Hi Han21, They already sent me a beta firmware for the AP's and it`s works. Thank you. I really appreciate your help. Regards, Sonkid
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#3
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Re:EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration
2023-06-15 17:44:30

Hello,

 

i obviously have the same problem.

 

I have installed the beta firmware "EAP655-Wall(EU&US)_V1_1.0.0 Build 20230330 (Beta)" which solved my VLAN problem, but PPSK without RADIUS still not working.

 

When there is another beta firmware which fixed it, is it possiblie to get a download link? 

 

Thank You

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#4
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Re:EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration
2023-06-22 06:01:10

 Hi  @MZ89,

 

Good Day!

 

Apologies for the late reply but they send me directly through my email the firmware. And i tried to attached file here but the file size of the firmware is more than 10MB.

 

Could you send your email via private message so i could forward it to you?

 

 

Regards,

Sonkid

 

 

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#5
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Re:EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration
2023-07-01 00:51:21 - last edited 2023-07-01 17:12:33

@Hank21 I have the same issue, SSID configured for PPSK without RADIUS doesn't work on EAP655-Wall. Can you please share the beta firmware? Thanks.

 

Edit: I had the same issue, support provided me firmware version 1.1.90 via email and PPSK is working. 

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#6
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Re:EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration
2023-07-03 01:51:00

Hello @slipperysloth,

 

Thank you so much for taking the time to post the issue on TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230703364, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

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#7
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Re:EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration
2023-07-05 20:38:11

  @Hank21 Hello, how can others access this firmware with ppsk support? I have the same issue, I have only eap655 access points and basically switched to omada for this feature Thank you, Gunnar

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#8
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Re:EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration
2023-07-10 05:43:25

  @Hank21 

 

So what is the correct firmware version that we should use? I have an EAP655-Wall(US) v1.0 with current firmware version 1.0.0 but Omada is prompting me to upgrade to version 1.0.2. Is it safe to do so?

 

Also I have another issue concerning a 610-Outdoor but I could not open a ticket. I think the support in charge there is @Fae. How do I open one? Please pardon me for I'm a newbie in this community. 

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#9
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Re:EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration
2023-07-10 13:51:00 - last edited 2023-07-10 14:12:23

@Hank21 I confirm the 1.1.90 firmware provided by support fully resolves the issue - PPSK is working perfectly. Please consider posting it to the forum so others can benefit without opening a support case.

 

@CarloPH You can open a support case here: https://www.tp-link.com/ca/support/contact-technical-support/#E-mail-Support

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#10
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Re:EAP655-Wall not broadcasting SSID with PPSK without RADIUS configuration
2023-08-01 07:28:11
@Hank21, I am also in need of PPSK support. I have two 655s that are useless to me until this is working. If I could get this firmware, it would help me greatly...thanks!
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#11
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