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ISP Load graph of the second ISP does not display the latency

ISP Load graph of the second ISP does not display the latency

ISP Load graph of the second ISP does not display the latency
ISP Load graph of the second ISP does not display the latency
2023-06-09 10:27:38
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 5.9.32

Hello everyone,

 

I have a small problem as following. The ISP Load graph of my main line is still working normally (I can see the latency) but when I set up 1 more backup line few weeks ago, I cannot see any latency in the secondary graph. Is there any configuration I need to set to make it work or simply the secondary is too good that have no latency (I already enable the online detection interval)? I am very  doubt about option 2  

 

My main line

 

 

 

 

 

My secondary line

 

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4 Reply
Re:ISP Load graph of the second ISP does not display the latency
2023-06-14 08:35:12

  @Giang97 

 

Hi, it's so weird, I wonder if this issue still exists now?

If you disable the link backup, can it fix?

Just striving to develop myself while helping others.
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#2
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Re:ISP Load graph of the second ISP does not display the latency
2023-06-14 16:32:29

  @Virgo Hi,

 

The backup link is the issue one. And unfortunately, I cannot disable the backup line, it will affect the bussiness, it is just the graph issue, the operation is still normal on both line, any other option I can do? Issue already exists for about over a month now, even sometime I try to reboot the whole network but it cannot help

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#3
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Re:ISP Load graph of the second ISP does not display the latency
2023-06-15 05:51:44

  @Giang97 

 

Click the ER605 on the device list and go to Config----Advanced, set the Echo server to check the link.

 

Just striving to develop myself while helping others.
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#4
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Re:ISP Load graph of the second ISP does not display the latency
2023-06-15 07:26:10

  @Giang97 
 

Make Sure of Its Configuration: Firstly, double-check that all settings for your secondary line in the router's interface have been correctly configured - including IP Addresses, Subnet Masks, Gateway IPs and DNS servers are configured accurately.

Establish connectivity: Confirm that your secondary line is working optimally by testing its connectivity. Do this by connecting an internet-accessing device directly to the secondary ISP line and accessing it directly for verification that everything functions as expected.

Restart Your Router: Sometimes rebooting can help resolve temporary issues with connectivity or latency issues. Simply turn off and wait a few seconds, before powering back on again - maybe after rebooting latency will show up on its graph!

Firmware Update: Check with the manufacturer's website to determine whether there are updates for your router's specific model; updating may address bugs that prevent latency data from showing properly or resolve other issues that prevent latency data from showing properly.

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