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TL-SG2210P + Omada not reporting PoE port status, cannot do PoE Recovery

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TL-SG2210P + Omada not reporting PoE port status, cannot do PoE Recovery

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

BenL

2023-07-11 03:20:58 - last edited 2023-07-25 06:04:47

Posts: 4

Helpful: 6

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Registered: 2021-09-12

TL-SG2210P + Omada not reporting PoE port status, cannot do PoE Recovery

2023-07-11 03:20:58 - last edited 2023-07-25 06:04:47

Tags: #PoE #Highlighted Thread

Model: SG2210P

Hardware Version: V3

Firmware Version: 3.20.9

I have a TL-SG2210P v3.20 Firmware Version: 3.20.9 Build 20230602 Rel.73473.

In Omada (4.4.8), it is not reporting which ports are PoE powered.

Here is a screenshot of the switch ports: - ports 5 and 6 are running PoE cameras, but are not showing the 'lightning bolt' icon:

The switch also does not show the PoE Recovery button to cycle power to the port, which is what I need to do.

For comparison, here is the same screenshot for a "T1500G-10PS 2.0 (TL-SG2210P V3.0)" running 2.0.6 Build 20200805 Rel.57865:

Note the PoE icons for ports 4 and 5 (which are indeed PoE devices) and the PoE recovery button.

Can anyone else with a TL-SG2210P and PoE devices confirm what they see?

1 Accepted Solution

Clive_A

2023-07-12 01:44:29 - last edited 2023-07-18 12:33:52

Posts: 5525

Helpful: 2642

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Registered: 2023-06-09

Re:TL-SG2210P + Omada not reporting PoE port status, cannot do PoE Recovery-Solution

2023-07-12 01:44:29 - last edited 2023-07-18 12:33:52

Hi @BenL

I cannot rule out the possibility that this is a problem with the GUI of your controller.

Please try the steps below:

1. Clear the browser cache and log in and check again. Or you can use a different browser or computer.

2. Seeing your switch firmware is the latest one. Yet your Omada is on V4.4.8?

If so, is it possible for you to update the controller? As I am reading the release note of your 3.20.9 which indicates it is fully adapted to controller V5.9.

I hope you can try the things above. Let me know your results.

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TL-SG2210P + Omada not reporting PoE port status, cannot do PoE Recovery

TL-SG2210P + Omada not reporting PoE port status, cannot do PoE Recovery

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