OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610

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OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610

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OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610
OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610
2023-08-14 09:12:37 - last edited 2023-08-15 02:52:42
Model: EAP610  
Hardware Version: V3
Firmware Version: 1.3.2

Hi.

 

I use that OID to get the number of current clients. It does work very well with EAP245 an EAP225.

 

Can not get it running with EAP610 - any advice ?

 

M

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#1
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1 Accepted Solution
Re:OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610-Solution
2023-08-22 07:40:05 - last edited 2023-08-22 07:41:25

  @Hank21 

 

I was offered a new firmware from tp-link support:

EAP610v3_1.3.90_[20230821-rel62568]_up_signed

 

 

It helped ! :)

Recommended Solution
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#9
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Re:OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610
2023-08-15 02:52:37 - last edited 2023-08-23 00:55:59

Hello @Mikolaj,

 

Thanks for your valuable feedback.

The OID is the switch's private nodes, it is not available for the EAPs.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#2
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Re:OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610
2023-08-15 09:54:44

  @Mikolaj 

 

Upgrade to 1.4.0 was not much helpfull.

 

OID 1.3.6.1.4.1.11863.10.1.1.1.0 it does work with EAP225 and EAP245

 

If you test that OID on EAP610 it does exist but with no value:

2023-08-15 11:53:46 (2 ms) : Device: 192.168.xxx.xxx
2023-08-15 11:53:46 (13 ms) : SNMP v1
2023-08-15 11:53:46 (26 ms) : Custom OID 1.3.6.1.4.1.11863.10.1.1.1.0
2023-08-15 11:53:46 (61 ms) : SNMP Datatype: ASN_INTEGER
2023-08-15 11:53:46 (73 ms) : -------
2023-08-15 11:53:46 (85 ms) : Value: 0
2023-08-15 11:53:46 (95 ms) : Done

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#3
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Re:OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610
2023-08-17 01:58:09

Hi @Mikolaj,

 

May I know the hardware and firmware version of your EAP225 and EAP245?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#4
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Re:OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610
2023-08-17 06:31:15

  @Hank21 

 

Model:

EAP245(EU) v3.0

Firmware Version:

5.0.6 Build 20220429 Rel. 44315

 

Model:

EAP225-Outdoor(EU) v1.0

Firmware Version:

5.1.0 Build 20220926 Rel. 62456

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#7
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Re:OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610
2023-08-22 03:41:27

Hi @Mikolaj,

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230837779, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#8
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Re:OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610-Solution
2023-08-22 07:40:05 - last edited 2023-08-22 07:41:25

  @Hank21 

 

I was offered a new firmware from tp-link support:

EAP610v3_1.3.90_[20230821-rel62568]_up_signed

 

 

It helped ! :)

Recommended Solution
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#9
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Re:OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610
2023-09-06 11:42:32

Hi  @Hank21 , 

 

I have same trouble with snmp OID 1.3.6.1.4.1.11863.10.1.1.1.0

 

I tried to upgrade FW of EAP610(EU) v3.0 with latest beta FW at https://static.tp-link.com/upload/beta/2023/202308/20230802/EAP610(EU&US)_V3_1.4.0_Build20230718(Beta).zip 

 

unfortunately both of my EAP610 does not return WiFi connected clients. 

 

snmpwalk output:  .1.3.6.1.4.1.11863.10.1.1.1.0 = INTEGER: 0

 

this is working well with
EAP610-Outdoor(EU) v1.0 / fw 1.2.0

.1.3.6.1.4.1.11863.10.1.1.1.0 = INTEGER: 14


EAP653(EU) v1.0 / fw 1.0.9

.1.3.6.1.4.1.11863.10.1.1.1.0 = INTEGER: 10

 

 

any ideas how to fix SNMP of EAP610 ? 

 

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#10
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Re:OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610
2023-09-07 02:39:03

Hello @RadekCZ

 

Thank you so much for taking the time to post the issue on TP-Link community!

 

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230910645, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

 

Many thanks for your great cooperation and patience!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#11
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Re:OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610
2023-09-07 04:44:35

Hi, I can confirm that FW offered by support EAP610v3_1.3.90_[20230821-rel62568]_up_signed.bin solved this issue.

 

Thank you

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#12
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Re:OID 1.3.6.1.4.1.11863.10.1.1.1.0 does not work with EAP610
2023-09-08 02:11:37

Hello @RadekCZ

 

Thank you for your valued feedback! Glad to hear that your concern was resolved finally.

Hope you enjoy the Internet with TP-Link products and have a great day!

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#13
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