TL-SG1210MPE does not respond to reboot and POE commands

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TL-SG1210MPE does not respond to reboot and POE commands

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Ahmad_Hussein

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2023-10-04 14:00:10 - last edited 2023-10-08 01:16:16

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TL-SG1210MPE does not respond to reboot and POE commands

2023-10-04 14:00:10 - last edited 2023-10-08 01:16:16

Tags: #Firmware Update

Model: TL-SG1210MPE

Hardware Version: V4

Firmware Version: 1.0.0 Build 20220310 Rel.73883

I have 4 units of they are working in a network consists of other Omada managed switches and router. The problem that I'm facing with this particular model is that after it works for few days, if i need to restart a POE port or even restart the switch itself, it does not respond to the Web UI command. I tried to access it also by Smart Mamagement Utility, but no difference, i still cannot perform the reboot using the software neither the Web UI. I'm wondering if someone faced such issue before and how did you solve it.

Thanks.

1 Accepted Solution

Clive_A

2023-10-07 02:45:33 - last edited 2023-10-08 01:16:16

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Re:TL-SG1210MPE does not respond to reboot and POE commands-Solution

2023-10-07 02:45:33 - last edited 2023-10-08 01:16:16

Hi @Ahmad_Hussein

Thanks for posting in our business forum.

If you can rule out the chance that your browser causing this issue, you may check if there is any new firmware for it. If no, you can probably contact the support team for further RMA-related details. Might be a corrupted firmware or a bad switch.

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TL-SG1210MPE does not respond to reboot and POE commands

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