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TL-SG2210MP v4.0 constant POE errors for EAP650

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TL-SG2210MP v4.0 constant POE errors for EAP650

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-SG2210MP v4.0 constant POE errors for EAP650
TL-SG2210MP v4.0 constant POE errors for EAP650
2023-10-17 23:17:34 - last edited 2023-10-24 07:22:16
Tags: #PoE
Model: SG2210MP  
Hardware Version: V4
Firmware Version: 4.0.5

 

I'm seeing a constant stream of POE power on/off errors on this TL-SG2210MP swtich.   I tried changing the switch port, but it didnt' help.    I can't even use any show commands because the errors messages prevent me from typing the show commands.   The switch is managed by an OC200 controller and both the TL-SG2210MP v4 and EAP650 V1 are fully managed.   Wifi users are reporting spotty connectivity via the EAP650.    I'm thinking of switching to the POE power injector to see if it fixes the situation.     

 

TL-SG2210MP>#2023-10-17 16:02:19,[PoE]/3/Power supply status of port 4 changes from off to on.

#2023-10-17 16:02:19,[PoE]/3/Power supply status of port 4 changes from on to off.

#2023-10-17 16:02:22,[PoE]/3/Power supply status of port 4 changes from off to on.

#2023-10-17 16:02:25,[PoE]/3/Power supply status of port 4 changes from off to on.

#2023-10-17 16:02:26,[PoE]/3/Power supply status of port 4 changes from on to off.
 

 

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#1
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1 Accepted Solution
Re:TL-SG2210MP v4.0 constant POE errors for EAP650-Solution
2023-10-24 07:21:55 - last edited 2023-10-24 07:22:16

Hi @ClintonW 

Thanks for posting in our business forum.

Do you connect the PoE and the power cable to the EAP650 at the same time?

This is the cause of this problem you have. So, use either one to power supply your device.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#7
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Re:TL-SG2210MP v4.0 constant POE errors for EAP650
2023-10-18 02:25:11

  @ClintonW 

 

You mean the PoE on the switch is keep turning on and off automatically and causing your EAP to power on and off? 

"SY" is a 22-year old boy presenting to the tp-link community with brain empty. Take care of yourself, and be well. Loycechan030
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#2
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Re:TL-SG2210MP v4.0 constant POE errors for EAP650
2023-10-18 02:48:52

  @Loycelover- The EAP650 stays connected, but the switch keeps powering on and off the port over and over again. The EAP650 is being impacted by this and may be the source of the fault.   

 

Loycelover- wrote

  @ClintonW 

 

You mean the PoE on the switch is keep turning on and off automatically and causing your EAP to power on and off? 

 

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#3
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Re:TL-SG2210MP v4.0 constant POE errors for EAP650
2023-10-18 02:52:25

  @ClintonW 

 

This could be strange, does that inpact the Internet access of the ports?Or just the PoE keeps turning on and off?

"SY" is a 22-year old boy presenting to the tp-link community with brain empty. Take care of yourself, and be well. Loycechan030
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#4
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Re:TL-SG2210MP v4.0 constant POE errors for EAP650
2023-10-18 20:45:37

  @Loycelover- The POE port alarms for the EAP650 port is impacting the WIFI connectivity through the access point.    I have asked the people on site to plug in the EAP650 power adapter to see if it resolves the issue.   

 

 

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#5
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Re:TL-SG2210MP v4.0 constant POE errors for EAP650
2023-10-19 01:53:06 - last edited 2023-10-19 06:21:47

  @ClintonW 

 

How many EAPs are you connecting on the switch? Double check if there's an insufficient power budget on your switch. You should also change some cables and try again. Also, are all the EAPs facing this or just one EAP? You can also try some other PoE devices and see if the problem is with the switch or EAP. If nothing works just send emails to official support then, truly weird prob.

"SY" is a 22-year old boy presenting to the tp-link community with brain empty. Take care of yourself, and be well. Loycechan030
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#6
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Re:TL-SG2210MP v4.0 constant POE errors for EAP650-Solution
2023-10-24 07:21:55 - last edited 2023-10-24 07:22:16

Hi @ClintonW 

Thanks for posting in our business forum.

Do you connect the PoE and the power cable to the EAP650 at the same time?

This is the cause of this problem you have. So, use either one to power supply your device.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#7
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