Public IP shows same IP as Internal Network
I noticed that when viewing the Device List under omada.tplinkcloud.com the Device shows IP Address and Public IP Address, they are the same.
Shouldn't the Public IP Address reflect the ISP Provider IP?
Is this a glitch or is there a setting that can be changed?
If I go to Details on the right side it shows the same unless I go to 2.5G WAN1 and look for more details it will correctly display the Public IP but not at a glance anywhere.
Any help would be much appreciated.
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Hi All,
After confirming with Support Engineer, the Public IP refers to the IP through which the device establishes a management channel with Omada Controller. For Local Controller, if it does not span three layers, it will show the same IP address with the IP of the device itself. Thanks all for your valuable feedback, the R&D team will consider the optimization in subsequent versions of the Controller.
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Hello @FlameOtter,
Thanks for reporting this issue to TP-Link Business Community!
This issue has been reported to the Support engineer for further investigation. I'll try to provide an update when there's progress.
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Hank21 wrote
Hello @FlameOtter,
Thanks for reporting this issue to TP-Link Business Community!
This issue has been reported to the Support engineer for further investigation. I'll try to provide an update when there's progress.
same here the public ip is displaying the private ip instead
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Hi All,
After confirming with Support Engineer, the Public IP refers to the IP through which the device establishes a management channel with Omada Controller. For Local Controller, if it does not span three layers, it will show the same IP address with the IP of the device itself. Thanks all for your valuable feedback, the R&D team will consider the optimization in subsequent versions of the Controller.
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