Hi @jhally87 

Thanks for posting in our business forum.

Are they connected to the same LAN?
"Not connected" has been given a pretty clear definition in the User Guide.

Have you checked the ONVIF on the cameras? Is it toggled as enabled?

Hi @jhally87 

Thanks for posting in our business forum.

Can you try a different decoding? It seems that it cannot pull the stream. It is the decoding or the stream is full and IPC does not push the stream to the NVR.

Or Possibly not supporting H265+ on your camera? Try 264

Hi @Sinu202 

Thanks for posting in our business forum.

Sinu202 wrote

Hi  @Clive_A,


same issue I also observed, how to change from H265 to H264?

Hi @jhally87,

is it resolved for you?

Hi @Sinu202 

Thanks for posting in our business forum.

Sinu202 wrote

  @Clive_A 

Thanks for response.

you mean this need to change from camera setting?

for your information we are using cp plus camera and don't have any option to change the video resolution.

Also please confirm HDD is mandatory for streaming or not, because I have not installed any hdd.

Please let me know what setting can change from TP link nvr side for changing h265+ to h264.

 

If it is not VIGI cameras, change the settings from your camera GUI.