Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1

Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1

Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1
Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1
2023-11-16 18:58:28 - last edited 2023-11-30 07:56:59
Model: EAP690E HD  
Hardware Version: V1
Firmware Version: 1.0.3Beta

Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1 fails with "The upgrade file is invalid. Please select a correct file."

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#1
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1 Accepted Solution
Re:Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1-Solution
2023-11-21 01:33:32 - last edited 2023-11-30 07:56:59

Hi @W38122077

 

We saw you have a ticket number in the system, please post your problem with TKID231115662 via Email, the support team will help you.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1
2023-11-17 05:54:22

  @W38122077 

 

Tried with recovery mode, take a look:

How to use the Recovery Mode to recover the firmware for EAP

Just striving to develop myself while helping others.
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#2
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Re:Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1
2023-11-20 12:24:22

  @Virgo 

 

I've not tried that method.  I'm not sure it's applicable.  My device isn't bricked.  Nor do i have a PoE++ injector to run the 690 in the specified configuration.

 

It seems like a bug in the beta firmware or something.  I'd like to get a response from support before doing anything.  @Hank21 is this something you could help with?

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#3
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Re:Cannot downgrade EAP690HDv1 from 1.0.3Beta back to 1.0.1-Solution
2023-11-21 01:33:32 - last edited 2023-11-30 07:56:59

Hi @W38122077

 

We saw you have a ticket number in the system, please post your problem with TKID231115662 via Email, the support team will help you.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#4
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