Controller admin login timeout period

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Controller admin login timeout period

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Controller admin login timeout period
Controller admin login timeout period
2023-11-30 14:42:51
Hardware Version:
Firmware Version: 5.13.22

It seems since 5.12, i keep getting kicked out of the admin GUI on the controller web interface after a few mins of inactivity. Before that I could stay logged in as long as I wanted. Is there a place to set a timeout period for that? I cannot seem to find one.

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#1
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6 Reply
Re:Controller admin login timeout period
2023-12-01 03:28:15 - last edited 2023-12-01 03:54:37

  @73blazer 

 

I don't have a similar issue on my controller 5.13, did you try different web browsers? Clear the history and cache for testing.

Did you login via the cloud website? Have you changed the value of Session Timeout?

 

Just striving to develop myself while helping others.
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#2
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Re:Controller admin login timeout period
2023-12-01 14:16:01 - last edited 2023-12-01 14:16:30

  @Virgo

I didn't try a different browser. I did clear all the cookies and cache. Using Firefox 120. Will try Edge (chrome based) and see if it happens there.

 

Our controller is not hooked to the cloud, nor do we want it to be, I think the settings you show apply to the cloud account.

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#3
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Re:Controller admin login timeout period
2023-12-01 21:25:00

  @73blazer 

 

Edge does the same thing. Kicks me out of the GUI after 2hrs. 2hrs is probably too long for "security" reasons, i'd actually like longer. But this should be configurable I would think .

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#4
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Re:Controller admin login timeout period
2023-12-04 03:06:41

  @73blazer 

 

Maybe the session on the web browser is off, it caused this issue, check if you have any settings in the web browser and keep the session and the window is on.

Just striving to develop myself while helping others.
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#5
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Re:Controller admin login timeout period
2023-12-05 15:00:28 - last edited 2023-12-05 15:02:36

  @73blazer 

I've not changed my browser on this machine, or updated it for almost a year. it's been firefox 111. I did try to find some timeout values but they are all realted to page loading. They can't control how long before your actually kicked out of a websites login and revert to a login page only the website code can do that. I also tried Edge, and same behavoir. This is new behavoir since 5.12, it never happened in prior versions going back over a year.  I was just wondering if there was a setting in the controller to control it and I don't see one. I would think should be configurable as many organizations have different policies for this, so mabey a feature request is in order?

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#6
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Re:Controller admin login timeout period
2023-12-06 01:06:07

  @73blazer 

 

Maybe a feature request, you're right.

Just striving to develop myself while helping others.
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#7
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