EAP610-Outdoor loose custom signal strength after reboot

EAP610-Outdoor loose custom signal strength after reboot

EAP610-Outdoor loose custom signal strength after reboot
EAP610-Outdoor loose custom signal strength after reboot
2023-12-03 14:52:13 - last edited 2023-12-15 08:26:40
Tags: #reboot
Model: EAP610-Outdoor  
Hardware Version: V1
Firmware Version: 1.2.3 Build 20230922 Rel. 67667

Hi,


I work for an hotel in Senegal and we recently installed a new wifi network with 11 EAP 610-Outdoor, monitored on a PC with Omada SDN Controller (last version available: V5.13.22).

.

So i followed few tips from TP-Link Business Community to optimize wireless performances:


- For 2.4G radio, 1/6/11 channels alternately with 20MHz channel width only

- For 5G radio, different channels alternately with 20MHz channel width only

- As the distance between AP is less than 15 meters, i have decrease the Tx power (custom strength for 2.4G radio: 17 instead of 20 dBm / custom strength for 5G radio: 25 instead of 28 dBm)


As the title suggest, every time there is a manual or a scheduled reboot, the AP loose their custom radio strength and go back to the highest strength. The problem only occurs with custom settings.


What would you suggest to resolve this bug ? To wait for the next Omada SDN version ?


Thanks for your help

 

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#1
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2 Accepted Solutions
Re:EAP610-Outdoor loose custom signal strength after reboot-Solution
2023-12-15 08:26:30 - last edited 2023-12-15 08:26:40

Hello @Jean-Charles,

 

The support engineer has located the issue, and it will be optimised in subsequent official versions of the controller.

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#3
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Re:EAP610-Outdoor loose custom signal strength after reboot-Solution
2024-01-10 03:22:04 - last edited 2024-01-10 03:22:44

Hi @Jean-Charles

 

A newer 5.13.30.4 Beta firmware of Windows Controller has been released which has fixed this Tx power issue, please follow the post link below for details.

Omada SDN Controller_V5.13.30.4 Pre-release (Released on Jan 8th, 2024)

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#5
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4 Reply
Re:EAP610-Outdoor loose custom signal strengh after reboot
2023-12-04 09:27:14

Hello @Jean-Charles

 

Thank you so much for taking the time to report the issue to our community!

The issue about the Custom Tx power has been reported to the engineer for further investigation. I'll try to provide an update when there's progress.

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#2
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Re:EAP610-Outdoor loose custom signal strength after reboot-Solution
2023-12-15 08:26:30 - last edited 2023-12-15 08:26:40

Hello @Jean-Charles,

 

The support engineer has located the issue, and it will be optimised in subsequent official versions of the controller.

Recommended Solution
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#3
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Re:EAP610-Outdoor loose custom signal strength after reboot
2023-12-30 20:06:53

 Hello @Hank21

 

Thank you for correcting this issue and for your responsiveness!

 

 

 

 

 

 

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#4
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Re:EAP610-Outdoor loose custom signal strength after reboot-Solution
2024-01-10 03:22:04 - last edited 2024-01-10 03:22:44

Hi @Jean-Charles

 

A newer 5.13.30.4 Beta firmware of Windows Controller has been released which has fixed this Tx power issue, please follow the post link below for details.

Omada SDN Controller_V5.13.30.4 Pre-release (Released on Jan 8th, 2024)

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#5
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Helpful: 1

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Replies: 4

Tags

reboot