PoE failure on TL-SG2428P

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

PoE failure on TL-SG2428P

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

PBLH

2024-01-11 02:35:12 - last edited 2024-01-12 02:55:57

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-01-11

PoE failure on TL-SG2428P

2024-01-11 02:35:12 - last edited 2024-01-12 02:55:57

Model: TL-SG2428P

Hardware Version: V4

Firmware Version: 4.0.1 Build 20211105 Rel.57589

I have a TL-SG2428P that is used to power 13 intercom devices, less than 5 watts per port. This is not a 24x7 deployment. Switch is powered up several hours per day.

The problem that I have is that twice all ports lost power. This happened several months apart. The log shows the following error:

I2C read/write fail occurs on PSE 1-5

I am still able to log into the switch. After a reboot PoE is restored.

Has anyone experience this before and considering updating to latest firmware.

TIA.

1 Accepted Solution

Clive_A

2024-01-12 02:55:00 - last edited 2024-01-12 02:55:57

Posts: 5057

Helpful: 2351

Solutions: 1116

Stories: 0

Registered: 2023-06-09

Re:PoE failure on TL-SG2428P-Solution

2024-01-12 02:55:00 - last edited 2024-01-12 02:55:57

Hi @PBLH

Thanks for posting in our business forum.

Recommend you contact the support team for a replacement.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. Don't be a lazy asker. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

Information

Helpful: 0

Replies: 1

PoE failure on TL-SG2428P

PoE failure on TL-SG2428P

Information

Voters 0

Tags