Hotspot Form Portal Issue with Controller Version 5.12.7 and Later Upgrade till 5.13.23

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Hotspot Form Portal Issue with Controller Version 5.12.7 and Later Upgrade till 5.13.23

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hotspot Form Portal Issue with Controller Version 5.12.7 and Later Upgrade till 5.13.23
Hotspot Form Portal Issue with Controller Version 5.12.7 and Later Upgrade till 5.13.23
2024-01-26 15:14:51
Hardware Version: V5
Firmware Version: 5.12.7 , 5.13.22 , 5.13.23

Dear [Support Team/Technical Team],

We are currently experiencing issues with the Hotspot Form Portal after upgrading the controller version from 5.12.7 to 5.13.23. In this version range, when clients fill in the information on the form portal and press Submit, the controller does not respond. Consequently, clients are unable to proceed past the login page and cannot access the internet. I hope this error will be addressed in the upcoming new version.

hotspotpicutre

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Re:Hotspot Form Portal Issue with Controller Version 5.12.7 and Later Upgrade till 5.13.23
2024-01-29 07:34:48

  @Alex_Mahone 

 

Have you tried to set up a new Hotspot with Form Auth for testing? Maybe re-create a rule can fix it.

Just striving to develop myself while helping others.
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Re:Hotspot Form Portal Issue with Controller Version 5.12.7 and Later Upgrade till 5.13.23
2024-01-30 04:57:02
It's easy for me, but customers do not like the solution you advised.
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