Save changes fail + Firmware upgrade fails

Save changes fail + Firmware upgrade fails

Save changes fail + Firmware upgrade fails
Save changes fail + Firmware upgrade fails
2024-02-17 10:27:48 - last edited 2024-02-20 01:13:00
Tags: #Firmware Update #Parameter update
Model: TL-SG2428P  
Hardware Version: V5
Firmware Version: 5.0.4 Build 20221130 Rel.42340

Hi,

Just bought:

1. ER605 - Router

2. TL-SG2428P - Switch

3. OC200 - Hardware controller

 

Hardware controller is not connected to be sure it has any affect.

 

Any change I try to update in Switch ( create user, update admin password, clock update, location), don't make it after reboot.

After some tries, I found there is a firmware update on your site:

 

 

After Process ended - System info shows same firmware version ( and still all updates as mentioned, are gone).

 

 

 

 

So-

1) why changes are not saved ?

2) firmware update - did went well. why ?

 

Guy

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#1
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1 Accepted Solution
Re:Save changes fail + Firmware upgrade fails-Solution
2024-02-18 06:10:52 - last edited 2024-02-20 01:13:00

Hii @guyd2 

Thanks for posting in our business forum.

You should click the Save button on the top right corner. Apply does not save the changes to the flash drive.

 

Second question you got, do you mean that you see the firmware upgrade has proceeded successfully but after the reboot, it still displays the old V5.0.4?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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Re:Save changes fail + Firmware upgrade fails-Solution
2024-02-18 06:10:52 - last edited 2024-02-20 01:13:00

Hii @guyd2 

Thanks for posting in our business forum.

You should click the Save button on the top right corner. Apply does not save the changes to the flash drive.

 

Second question you got, do you mean that you see the firmware upgrade has proceeded successfully but after the reboot, it still displays the old V5.0.4?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#2
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Re:Save changes fail + Firmware upgrade fails
2024-02-19 18:00:15

  @Clive_A 

Thank you for your answer. I moticed that "save" button later on.

When connected OC200, upgrade was done as needed.

 

Guy

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