Save changes fail + Firmware upgrade fails

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Save changes fail + Firmware upgrade fails

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Save changes fail + Firmware upgrade fails
Save changes fail + Firmware upgrade fails
2024-02-17 10:27:48 - last edited 2024-02-20 01:13:00
Tags: #Firmware Update #Parameter update
Model: TL-SG2428P  
Hardware Version: V5
Firmware Version: 5.0.4 Build 20221130 Rel.42340

Hi,

Just bought:

1. ER605 - Router

2. TL-SG2428P - Switch

3. OC200 - Hardware controller

 

Hardware controller is not connected to be sure it has any affect.

 

Any change I try to update in Switch ( create user, update admin password, clock update, location), don't make it after reboot.

After some tries, I found there is a firmware update on your site:

 

 

After Process ended - System info shows same firmware version ( and still all updates as mentioned, are gone).

 

 

 

 

So-

1) why changes are not saved ?

2) firmware update - did went well. why ?

 

Guy

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Re:Save changes fail + Firmware upgrade fails-Solution
2024-02-18 06:10:52 - last edited 2024-02-20 01:13:00

Hii @guyd2 

Thanks for posting in our business forum.

You should click the Save button on the top right corner. Apply does not save the changes to the flash drive.

 

Second question you got, do you mean that you see the firmware upgrade has proceeded successfully but after the reboot, it still displays the old V5.0.4?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:Save changes fail + Firmware upgrade fails-Solution
2024-02-18 06:10:52 - last edited 2024-02-20 01:13:00

Hii @guyd2 

Thanks for posting in our business forum.

You should click the Save button on the top right corner. Apply does not save the changes to the flash drive.

 

Second question you got, do you mean that you see the firmware upgrade has proceeded successfully but after the reboot, it still displays the old V5.0.4?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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Re:Save changes fail + Firmware upgrade fails
2024-02-19 18:00:15

  @Clive_A 

Thank you for your answer. I moticed that "save" button later on.

When connected OC200, upgrade was done as needed.

 

Guy

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