OC200 issues - Login and WAN Backup
Hello,
I am facing the following 2 issues with the my OC200 controller and was hoping someone can help me with these as I wasn't able to find any information online.
Version: 5.13.30.10
Build: 1.29.3 Build 20240131 Rel.35531
Router is ER605 V2.0 - V2.2.4
Issue 1:
When the internet is down, I am unable to login to the controller through a Web Browser. The login page appears and when I enter my credentials and click submit it reloads the login page.
I can access it via the mobile phone app but that has limited capabilities.
Issue 2:
I cannot seem to get the WAN Backup function to work. My settings are in the screenshot below and I have also set the Echo Server to 8.8.8.8.
When the internet is down on WAN 1 (Primary) - it shows Online Detection: Offline but it does not switch to WAN2 and I cannot access the internet.
If I physically remove the cable from the WAN1 port it switches to WAN2 and I get internet access.
Is this the intended behavior?
I bought this router for the WAN backup functionality and would really like it to work without having to remove the cable.
Thanks in advance.