EAP115 v4 Updating Firmware when Disconnected from Controller

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

EAP115 v4 Updating Firmware when Disconnected from Controller

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP115 v4 Updating Firmware when Disconnected from Controller
EAP115 v4 Updating Firmware when Disconnected from Controller
2024-02-28 12:58:55 - last edited 2024-02-29 07:32:44
Model: EAP115  
Hardware Version: V4
Firmware Version: 3.1

I've a customer with two EAP115 v4 access points all adopted with an OC200 controller.  The controller firmware was updated and the two access points now show as disconnected due to the firmware being incompatible with the new controller software.

 

I intend to update the two EAP115 to the latest firmware for them which is EAP115(EU)_V4_5.0.4 Build 20220216.  

 

I understand to do that I can login to the management interface for each AP and use the Device Account credentials listed in the Omada Controller settings as login.  However with the access points already adopted to a previous version of the controller is it possible to update the firmware via a direct login to the AP?  Normally when I've tried to access a managed device on the Omada network it says the device is managed by the controller but I can't remember if you can do anything with the device once logged in.

 

Also the guidance for updating via the WEB GUI states to access the EAP using http://tplinkeap.net but if there are two APs in the network how does that address know which one to access?

  0      
  0      
#1
Options
2 Accepted Solutions
Re:EAP115 v4 Updating Firmware when Disconnected from Controller-Solution
2024-02-29 02:45:20 - last edited 2024-02-29 07:32:56

Hi @Hansontech,

 

1. Please try Forgetting the EAP on the Controller, you may go to Device list > Click on the EAP > Config > Manage Device > Forget. Then EAPs will be back to Standalone mode.

2. If step 1 doesn't work, please reset the EAP to the Standalone mode.

3. Upgrade the firmware of the EAP in Standalone mode.

4. Use the Controller to adopt the EAPs again after EAP firmware upgrades successfully.

For upgrading the EAP firmware, please check here: https://www.tp-link.com/support/faq/2165/

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
  0  
  0  
#2
Options
Re:EAP115 v4 Updating Firmware when Disconnected from Controller-Solution
2024-02-29 07:32:25 - last edited 2024-02-29 07:32:44

  @Hank21 thanks for the reply. 
 

I visited site yesterday and was able to login to the EAPs directly using the credentials set for the OC200 controller. A message displayed saying they were managed by a controller but there was a reset option. Once I reset I updated the firmware and adopted back to controller. 
 

All now working well. 

Recommended Solution
  1  
  1  
#3
Options
6 Reply
Re:EAP115 v4 Updating Firmware when Disconnected from Controller-Solution
2024-02-29 02:45:20 - last edited 2024-02-29 07:32:56

Hi @Hansontech,

 

1. Please try Forgetting the EAP on the Controller, you may go to Device list > Click on the EAP > Config > Manage Device > Forget. Then EAPs will be back to Standalone mode.

2. If step 1 doesn't work, please reset the EAP to the Standalone mode.

3. Upgrade the firmware of the EAP in Standalone mode.

4. Use the Controller to adopt the EAPs again after EAP firmware upgrades successfully.

For upgrading the EAP firmware, please check here: https://www.tp-link.com/support/faq/2165/

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
  0  
  0  
#2
Options
Re:EAP115 v4 Updating Firmware when Disconnected from Controller-Solution
2024-02-29 07:32:25 - last edited 2024-02-29 07:32:44

  @Hank21 thanks for the reply. 
 

I visited site yesterday and was able to login to the EAPs directly using the credentials set for the OC200 controller. A message displayed saying they were managed by a controller but there was a reset option. Once I reset I updated the firmware and adopted back to controller. 
 

All now working well. 

Recommended Solution
  1  
  1  
#3
Options
Re:EAP115 v4 Updating Firmware when Disconnected from Controller
2024-02-29 09:23:13

  @Hank21 Just logged into the controller this morning and it's showing a firmware update for the EAP115s but it states the firmware is only for hardware v4.2 and these APs are v4.0.  Is it safe to upgrade to this new version?

 

 

  0  
  0  
#5
Options
Re:EAP115 v4 Updating Firmware when Disconnected from Controller
2024-03-01 01:08:34

Hi @Hansontec,

 

This firmware is for EAP115 v4.2 only, it is not available for your v4.0.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#6
Options
Re:EAP115 v4 Updating Firmware when Disconnected from Controller
2024-03-01 07:54:18 - last edited 2024-03-01 07:57:06

  @Hank21 then why is it listed on the controller interface as being an available update beside each of the EAP115 APs?  

 


 

 

  0  
  0  
#7
Options
Re:EAP115 v4 Updating Firmware when Disconnected from Controller
2024-03-04 03:06:17

Hi @Hansontech,

 

Thanks for your valuable feedback, after confirming with the senior engineer, the 5.0.4 and the 5.0.5 firmware is universal, you may upgrade it to 5.0.5, and I have reported the related information, the official website will update based on this.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#8
Options