Hello,

I use VIGI NVR1008H and connected to a separate PoE switch for may cameras.When going to the cloud service tab in settings in VR, it show that it is connected to the internet. However, when trying to bind my account, it does not work. I also added the device via the QR code flashed on the screen, the connection shows as failed. My internet is working and I used LAN cables to link the NVR and POE switch. How to I configure NVR to match the same IP as the router? I use Globe Fiber.