W38122077 wrote

Where did the IPv6 option go in the EAP690E HDs?  I swear it was there, or am I on something?  I am on the 5.14 Controller Beta...

 

@Hank21 , any insight?  I found this older thread:
https://community.tp-link.com/en/business/forum/topic/609100
Where is seems to indicate it is fixed in 1.0.3, so...

 

 

Hi @W38122077 

Do you have the Omada gateway to transmit the IPv6 traffic? If you have configured the IPv6 on WAN and LAN setting, you will find the IPv6 address of EAP.

If rather, do you remember that when you used the previous controller to manage the EAP, did you have any advanced setting for EAP or for gateway(if any)? We may need your help to confirm the topology and the setting on your controller.

W38122077 wrote

  @Hank21 

 

Sorry for the delayed response.

I do not use an omada gateway, but my gateway is IPv6 enabled and my other EAPs (773, 670, 650-outdoor) all get an IPv6 assignment.  The thing with the 690s, is that on their Config/IP Settings tab there isn't even the IPv6 enable check box.

Hi @W38122077 

Could you please try to forget/reset this EAP and re-adopt it? Please let us know the result after the re-adoption.

Besides, may I confirm whether your other EAP and the EAP690E HD are under the same network environment? If not, please consider replacing the EAP690E HD and the other EAP to make the comparison. Thanks.