Can’t adopt AP
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I have an Omada controller and three APs; two 610s and one 225. The 225 died and I bought another to replace it (brand new from TPLink) but cannot adopt it through the app. Get asked for username and password over and over. Have tried admin/admin, tried my own device password in site settings. Have factory reset the AP, rebooted the controller. Always fails. Can someone help?
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This is the official guide for this type of issues - I believe your issue is the first scenario.
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@terziyski Thank you, I had already seen that. The EAP had never been set up before, and admin/admin did not work. I factory reset it by hitting the reset button for 10 seconds and admin/admin still didn't work.
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Make sure that you're with the latest FW release on your EAP.
Use a different browser to adopt EAP and check if there's a difference.
Here are some steps you can try as well.
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@terziyski firmware is up to date. I also realized my wired 610 is not broadcasting a SSID. So that's a whole other issue to deal with first. Thanks for the help.
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