Tl-sg3428mp It doesn't work

Tl-sg3428mp It doesn't work

Tl-sg3428mp It doesn't work
Tl-sg3428mp It doesn't work
2024-05-12 20:41:27 - last edited 2024-05-15 08:02:37
Model: TL-SG3428MP  
Hardware Version: V2
Firmware Version:

TlHi, I have had a tl-sg3428mp for less than a month and today it stopped working. Basically, after a power failure at the reboot the power and sys lights come on but at the end of the test phase I only stay on the LEDs of the Doors 5-6-7-8. In addition, initially the LEDs 5-6 are orange and the 7-8 green then all 4 become green

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1 Accepted Solution
Re:Tl-sg3428mp It doesn't work-Solution
2024-05-13 01:07:10 - last edited 2024-05-15 08:02:37

Hi @DanieleGD 

Thanks for posting in our business forum.

For RMA-related issues, please contact the technical support.

For the cable issue, it might be the bad cable connection. Would recommend you swap with 3ft cable for tests.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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Re:Tl-sg3428mp It doesn't work-Solution
2024-05-13 01:07:10 - last edited 2024-05-15 08:02:37

Hi @DanieleGD 

Thanks for posting in our business forum.

For RMA-related issues, please contact the technical support.

For the cable issue, it might be the bad cable connection. Would recommend you swap with 3ft cable for tests.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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