ER8411 login error after updating from 1.0.3 > 1.1.0

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ER8411 login error after updating from 1.0.3 > 1.1.0

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

agalisteo

2024-06-18 09:14:40 - last edited 2024-06-18 10:11:16

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Registered: 2024-06-18

ER8411 login error after updating from 1.0.3 > 1.1.0

2024-06-18 09:14:40 - last edited 2024-06-18 10:11:16

Model: ER8411

Hardware Version: V1

Firmware Version: 1.1.0_Build 20230705(Official)

Hi!

After updating from 1.0.3 Build 20230313 to 1.1.0 Build 20230705 I can't no longer log in to the web panel.

I'm using the same password as I did minutes earlier to update, and it doesn't work any more. I've tried clearing browser data, trying multiple different browsers, with and without using incognito mode, and nothing seems to work.

Does anyone know what could be happening?

1 Accepted Solution

agalisteo

LV1

2024-06-18 10:03:35 - last edited 2024-06-18 10:11:16

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Registered: 2024-06-18

Re:ER8411 login error after updating from 1.0.3 > 1.1.0-Solution

2024-06-18 10:03:35 - last edited 2024-06-18 10:11:16

Seems to be an issue with the underscores in the password, it will always fail if you have an underscore in it. This seems to be fixed on 1.2.0 (Point 14 in the patch notes), so I will factory reset, update again to 1.2.0 and restore the backup.

1.2.0 patch notes I refereed to: https://static.tp-link.com/upload/firmware/2023/202312/20231227/ER8411(UN)_v1_1.2.0%20Build%2020231214%20Release%20Note.pdf

ER8411 login error after updating from 1.0.3 > 1.1.0

ER8411 login error after updating from 1.0.3 > 1.1.0

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