Hi...

Anyone that can help me with how Mail notifications works in Omada Cloud Controller.

Note: I run the controller in MSP Mode

I have configured SMTP settings for the controller.

Test mail works

Configured SMTP for customer

Test mail works

Added User( MSP Administrator) on the Controller level

No mails

Add User(Administrator) Customer level

Alerts send

Anyone knows why alerts is not sent to users that is added on Controller level?

As a user is added on Controller level, I can't the users on customer level.

I would use the emails to notify a shared mailbox when ever a devices ex. disconnected.

So, I would have to remember to invite the shared mailbox for each customer I created.

It would make so much more sense if the account i inherited from the Controller.

Best Regards

Dan Hemsø