REOLINK Cameras not accessible via wireless.

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REOLINK Cameras not accessible via wireless.

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REOLINK Cameras not accessible via wireless.
REOLINK Cameras not accessible via wireless.
2024-07-07 22:58:03 - last edited 2024-07-08 14:00:46
Tags: #reolink nvr
Model: EAP650-Outdoor  
Hardware Version: V4
Firmware Version: 1.1.4

I have my ReoLink Track Mix camera connected via wireless through EAP653. The EAP and the ReoLink NVR are both plugged directly into the ER7212PC. They are all on the same vLAN, there are no ACL's. The NVR can not see the Camera, I can not browse to the camera but I can't ping the camera. When I connect to the camera via the internet/mobile app, I can see the device and manage the device. I'm not sure what is happening and I've been working on this for about a month. I tried adding the following ACL.

 

Once I added the ACL, I could ping the device, but I still can't access the device to manage it, but I can still manage it via the internet. 

 

After adding the ACL(s). The NVR still can't see the device.

 

Any idea what I am doing wrong?

 

 

My stack is:

 

TP LInk OMADA:

 

Router/Firewall:

ER7212PC Rubber Chicken

MAC ADDRESS

10.x.x.1

ER7212PC v1.0

Firmware 1.1.2

 

 

Switch: 

T&T Attic - SG2008

10.x.x.2

CONNECTED

SG2008 v4.20

Firmware 4.20.1

 

Access Points:

 

Gate - AX300...

10.x.x.120

CONNECTED

EAP650-Outdoor(US) v1.0

Firmware 1.1.4

 

South Hallway...

10.x.x.48

CONNECTED

EAP653(US) v1.0

Firmware 1.0.14

 

ReoLink:

RLN36(N5MB01) 10.x.x.74 

ReoLinkNVR

10.x.x.74

CONNECTED

 

 

Track Mix WiFi 

Reolink Test Camera

10.x.x.127

CONNECTED

 

 

 

 

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Re:REOLINK Cameras not accessible via wireless. -Solution
2024-07-08 08:00:26 - last edited 2024-07-08 14:00:46

 Hi @theckman80 

The ER7212PC is not using the latest firmware version. You may update it first.

 

When you try to ping the camera, what devices did you use? A PC? or the NVR has that function? What's the IP address?

 

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#2
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Re:REOLINK Cameras not accessible via wireless. -Solution
2024-07-08 08:00:26 - last edited 2024-07-08 14:00:46

 Hi @theckman80 

The ER7212PC is not using the latest firmware version. You may update it first.

 

When you try to ping the camera, what devices did you use? A PC? or the NVR has that function? What's the IP address?

 

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Re:REOLINK Cameras not accessible via wireless.
2024-07-08 11:43:19

  @Vincent-TP 

 

Thank you for your reply. I see an upgrade available on the support website, but it wasn't available in the web ui for device management. I'll getbthst upgrade in place. My full firmware version is:

 

Firmware Version:1.1.2 Build 20240102 Rel.50640

 

I'm pinging the camera from a PC that is on the wired network. I'll try from the nvr, which is also on the wired network. 

 

Cheers,

Tristen

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Re:REOLINK Cameras not accessible via wireless.
2024-07-08 12:49:18 - last edited 2024-07-08 14:00:41

It seems the update did the trick. 

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