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latest Omada Controller v5.14.26.1 wont install (Windows 11)

latest Omada Controller v5.14.26.1 wont install (Windows 11)

latest Omada Controller v5.14.26.1 wont install (Windows 11)
latest Omada Controller v5.14.26.1 wont install (Windows 11)
2024-07-12 19:24:01 - last edited 2024-07-12 19:36:24
Model: Omada Software Controller (Windows)  
Hardware Version: V3
Firmware Version:

latest Omada Controller v5.14.26.1 wont install (Windows 11)

-Windows informed me that WIndows Smart Screen wont like to install this for some reason, i turn off windows smart screen, did a System Reboot and when i double click the install file of the latest omada controller nothing happens, no app or window open. when i try to double click again nothing happens

- i also tried turning off FIrewall and all windows security features, nothing happens

 

- i also remember a few controller version back ago this same thing happened 5.13.xx is the only smooth install. if i remember it 5.11.x controller version has also this issue. when controller version 5.13.xx came out it is so smooth to upgrade/install the new controller. help please. im currenty still on 5.13.xx and would like to upgrade to 5.14.xx

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9 Reply
Re:latest Omada Controller v5.14.26.1 wont install (Windows 11)
2024-07-13 19:00:03

UP

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#2
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Re:latest Omada Controller v5.14.26.1 wont install (Windows 11)
2024-07-15 11:48:49 - last edited 2024-07-17 03:41:20

  @BryanMania 

Can you launch the V5.13 Controller now? If you can launch it, the Java environment is fine.  Please use the two articles below to troubleshoot this issue.If it still does not work, please let me know the Windows version number.
What should I do if I failed to install Omada Software Controller

What should I do if I cannot start the Omada Controller in windows system

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:latest Omada Controller v5.14.26.1 wont install (Windows 11)
2024-07-16 07:40:13 - last edited 2024-07-16 07:42:01

  @Hank21 

Yes sir i can still open and use the current 5.13 Omada controller. what do you mean windows version?

Java Version is: java version: 1.8.0_411

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#4
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Re:latest Omada Controller v5.14.26.1 wont install (Windows 11)
2024-07-17 03:24:47 - last edited 2024-07-17 03:36:40

  @BryanMania 

Please check this link and provide me a screenshot regarding it:Which version of Windows operating system am I running?

Could you please provide us with the relevant log for further analysis?

Furthermore, please follow the suggestions that I provided above to troubleshoot this issue.

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#5
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Re:latest Omada Controller v5.14.26.1 wont install (Windows 11)
2024-07-17 08:53:58

  @Hank21 

 

 

Edition    Windows 11 Pro (im using 64 bit)
Version    23H2
Installed on    ‎29/‎03/‎2023
OS build    22631.3880
Experience    Windows Feature Experience Pack 1000.22700.1020.0
 

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#6
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Re:latest Omada Controller v5.14.26.1 wont install (Windows 11)
2024-07-18 03:59:46

  @BryanMania 

Do you have any third-party antivirus software installed that prevents the controller from being opened?When you double-click on it, nothing happens; I suspect that something is blocking it, so if you have installed third-party antiviral protection, please check for any records that could pose a concern.

You can also try installing another program on the computer, such as our Omada Discover Utility, to see if you get the same results.


 

 

 

 

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#7
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Re:latest Omada Controller v5.14.26.1 wont install (Windows 11)
2024-07-18 07:16:52

  @Hank21 

 

i can confirm the omada discovery utility i just downloaded is working fine.

 

also i do not have third party anti virus or firewall programs installed. 

also here is my post before that i also experienced this in previous omada installers:

https://community.tp-link.com/en/business/forum/topic/624196?replyId=1291552

 

the only solution was when OMADA controller 5.13 came out and never had any problems installing it.

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#8
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Re:latest Omada Controller v5.14.26.1 wont install (Windows 11)
2024-07-19 08:29:40 - last edited 2024-07-19 08:54:01

  @BryanMania 

Click More info when the small smart Windows screen appears and prevents you from installing.
Additionally, you may try getting a backup of your settings, fully uninstall the program, and then download it from our official website directly.
In addition, you may try downloading our easy smart utility to your computer and I assume that you are unable to run this program since the Omada Discovery Utility runs a.jar file while the easy smart utility runs.exe file.

We have not heard from anyone stating that the latest version of software cannot be installed on Windows 11, therefore it is my assumption that the problem is with your computer's settings rather than the software itself.

Please confirm which installation file you are unable to open as well. A screen shot would be preferable.

 

Download Easy Smart Utility

 

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#9
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Re:latest Omada Controller v5.14.26.1 wont install (Windows 11)
2024-09-14 13:17:31

  @BryanMania 

I have the same problem - I downloaded version 5.14.26.1 from the tplink website and it can't be installed in Windows 11. I tried a fresh installation but it doesn't work either. Update java does not solve the problem. The last version that can be installed is 5.14.20.9
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#10
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Views: 895

Replies: 9

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