NVR 1008H CPU Running at 100%
Hello,
I am currently experiencing an issue with my TP-Link Vigi NVR 1008H. Despite having only three cameras connected (out of the possible eight), the CPU usage on the NVR is constantly at 100%.
Here are some additional details:
- All three cameras are set to motion detection mode.
- The firmware on the NVR is up to date.
- I have tried rebooting the NVR, but the problem persists.
I have also checked the settings and configuration to ensure they are optimized, but I haven't been able to identify the cause of the high CPU usage. Any advice or suggestions on how to resolve this issue would be greatly appreciated.
Camera type: VIGIC540
Thank you!
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Hi @Mathyas
Thanks for posting in our business forum.
When you remove the cameras from the NVR, will the camera still keep the 100% CPU?
That's a way to identify the problem of whether the cameras are to blame.
Make sure your computer is configured with a static IP address and connect it to the NVR and view the CPU settings through the web page.
Usually, the loop is the reason it stays 100% because of the retransmission of the packets and this would eventually take down the network. This is what I want to confirm first before I assume its a firmware issue.
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@Clive_A
Hi,
Thank you for your answer.
I have removed the cameras, and my computer has always been configured with a static IP address.
However, the NVR CPU is still running at 100%.
What should I do next?
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Hi @Mathyas
Thanks for posting in our business forum.
Mathyas wrote
@Clive_A
Hi,
Thank you for your answer.
I have removed the cameras, and my computer has always been configured with a static IP address.
However, the NVR CPU is still running at 100%.
What should I do next?
Reset the NVR in the current setup. Will this persist?
Do you have any firmware upgrade to the NVR recently?
Any changes to the network?
Can you record a short video of the device stuck at 100% usage?
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This is not a camera or NVR issue!
The Vigi Security Manager is simply faulty! It is still good until v1.6.51, but in later updates it shows 100% CPU usage. I have a TP-Link VIGI NVR1004H-4P with 3 C540 cameras. All device use latest firmware! The CPU usage displayed in VSM is usually: 10-15%.
When I updated to the newer 1.6.71, it immediately became 100%. 15% before update, 100% after update. Joke.
I reported it to support, but they insisted that there was no such thing. Can't be 100% etc. I also tried with later VSM versions 1.6.77, 1.6.85. All show 100%. I didn't even upload the last one (1.6.96), it's unnecessary.
I stay with the older version 1.6.51. Unfortunately, you can only revert to the older version by reinstalling.
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Hi @Hevesi_J
Thanks for posting in our business forum.
Hevesi_J wrote
This is not a camera or NVR issue!
The Vigi Security Manager is simply faulty! It is still good until v1.6.51, but in later updates it shows 100% CPU usage. I have a TP-Link VIGI NVR1004H-4P with 3 C540 cameras. All device use latest firmware! The CPU usage displayed in VSM is usually: 10-15%.
When I updated to the newer 1.6.71, it immediately became 100%. 15% before update, 100% after update. Joke.
I reported it to support, but they insisted that there was no such thing. Can't be 100% etc. I also tried with later VSM versions 1.6.77, 1.6.85. All show 100%. I didn't even upload the last one (1.6.96), it's unnecessary.
I stay with the older version 1.6.51. Unfortunately, you can only revert to the older version by reinstalling.
You and I and OP may not be on the same page.
He first reported the NVR instead of the VSM. I double-confirmed several times to make sure it was a problem residing on the NVR instead of the VSM.
I think what you brought up is a different story.
The OP has not yet replied to me. I cannot judge if it is a hardware issue on the NVR which makes it run at 100% or firmware.
VSM is off the topic yet. If you have a problem with the VSM, you may start a new thread and I will check that for you.
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Hi,
First of all, I would like to thank everyone for their help!
I reset everything to factory settings and started over. With the up-to-date VSM version, the CPU usage is still constantly at 100%.
I tried Hevesi_J's advice, and with the VSM version 1.6.51, the CPU usage varies between 7-22% with 5 cameras.
Edit:
As part of future development, could it be possible to view the CPU speed through the browser? This way, such issues could be ruled out.
Best regards from Hungary.
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Hi @Mathyas
Thanks for posting in our business forum.
Mathyas wrote
Hi,
First of all, I would like to thank everyone for their help!
I reset everything to factory settings and started over. With the up-to-date VSM version, the CPU usage is still constantly at 100%.
I tried Hevesi_J's advice, and with the VSM version 1.6.51, the CPU usage varies between 7-22% with 5 cameras.
Edit:
As part of future development, could it be possible to view the CPU speed through the browser? This way, such issues could be ruled out.
Best regards from Hungary.
- Is the VSM on your computer increasing the CPU usage of your computer to 100% instead of the NVR? This thing.
- Or is VSM in certain software versions increasing the CPU usage of the NVR to 100%?
- Or is it just the NVR itself surging to 100% CPU usage?
It is completely three different topics.
In your original context, it gives a feeling that it is the NVR itself malfunctioned and increased to 100% CPU usage.
I am clueless after reading what J wrote and your last reply. It has not been clearly described until now.
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Hi @Clive_A
- It is not the computer's CPU usage that increased to 100%, but the NVR's.
- From what I found out yesterday, yes.
However, it is a significant shortcoming that the NVR's CPU usage cannot be seen through the web browser. - I don't know this. It might be that the NVR's CPU usage isn't actually increasing, but the VSM is displaying incorrect values.
I believe my very first post, which started this topic, was clear.
- I set up my new camera system with three cameras to start.
- I downloaded and installed the latest VSM version.
- I updated the firmware on all devices, and the NVR's CPU usage was constantly at 100%.
Since I couldn't determine the cause of the problem, I decided to write here for help. :)
----------------------
Today, I tried again.
With the current VSM version, the CPU usage is 100%.
With version 1.6.51, the CPU usage varies between 5-16%.
Best regards.
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