TAPO IP Camera "Not Certified" in VIGI NVR1008H
My setup:
- IP Camera : TAPO lineup (C320WS, C520WS, C500)
- All TAPO IP camera assigned with username and password so its ready for NVR.
- All TAPO IP camera works normal and can be viewed via TAPO app.
- Mesh Network : Deco M4
- NVR : VIGI NVR1008H
Network Topology:
Problem:
- The Connection Status : Not Certified
- Cant connect to TAPO IP Camera
Any advice would be helpful. Thanks in advance for your support.
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Hi @TPL_Lover
Thanks for posting in our business forum.
Please enter the password to log in to your camera. VIGI does not support customized usernames. Please make sure the username of your camera has been changed to the admin.
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Hi @TPL_Lover
Thanks for posting in our business forum.
Please enter the password to log in to your camera. VIGI does not support customized usernames. Please make sure the username of your camera has been changed to the admin.
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Clive_A wrote
Hi @TPL_Lover
Thanks for posting in our business forum.
Please enter the password to log in to your camera. VIGI does not support customized usernames. Please make sure the username of your camera has been changed to the admin.
Thank you for the reply.
Before the problem I have no problem connecting the TAPO camera to VIGI NVR. In my experience somehow VIGI can support customized username, because TAPO devices required 6 letters username. So if I put admin as the username, it automatically rename it to admin1.
Regarding instruction No. 3, I tried to enter the password but no luck. Then again I'm using 6 letters username.
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Hi @TPL_Lover
Thanks for posting in our business forum.
TPL_Lover wrote
Clive_A wrote
Hi @TPL_Lover
Thanks for posting in our business forum.
Please enter the password to log in to your camera. VIGI does not support customized usernames. Please make sure the username of your camera has been changed to the admin.
Thank you for the reply.
Before the problem I have no problem connecting the TAPO camera to VIGI NVR. In my experience somehow VIGI can support customized username, because TAPO devices required 6 letters username. So if I put admin as the username, it automatically rename it to admin1.
Regarding instruction No. 3, I tried to enter the password but no luck. Then again I'm using 6 letters username.
So, what you mean is that even if you have input the correct username and password, it still shows up as Not Certified and cannot be added successfully?
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Yes Sir, that is correct.
For update, I reconfigured the topology
Before
ISP--->Deco M4--->VIGI NVR
After
ISP--->Deco M4--->Hub--->VIGI NVR
I entered my TAPO username and password, somehow it connected and I can live view via TV/app.
I dont know why VIGI NVR should need a Hub to detect my IP Camera 🤔, I wished cleaner setup.
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Hi @TPL_Lover
Thanks for posting in our business forum.
TPL_Lover wrote
Yes Sir, that is correct.
For update, I reconfigured the topologyBefore
ISP--->Deco M4--->VIGI NVR
After
ISP--->Deco M4--->Hub--->VIGI NVR
I entered my TAPO username and password, somehow it connected and I can live view via TV/app.
I dont know why VIGI NVR should need a Hub to detect my IP Camera 🤔, I wished cleaner setup.
Sorry that I don't understand what a hub is. To me, a hub can be many different variants or similar stuff.
If you introduce a new term that is rarely used in this industry, it would be best if you could explain things better for clarity.
I can barely follow what you mean in the last two sentences. I don't know how I can help you in this case. VIGI NVR can play a DHCP server if you don't have one.
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I mean without the desktop switch (mine is Mercusys MS108GP 8 port) the connection status still "Not Certified".
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