EAP225-Outdoor keeps getting disconnected
EAP225-Outdoor keeps getting disconnected

Controller Version - 5.14.26.23
I have an EAP225-Outdoor(US) v3.0 with Firmware Version 5.1.6 Build 20240313 Rel. 43415 connected to aa SG2008P v3.20 with Firmware Version 3.20.1 Build 20240115 Rel.72847 via PoE.
My problem is the EAP225 keeps getting disconnected even when there is no client connected to it. Are there anyone among you experiencing the same problem?
I have other system with same hardware models (EAP225-outdoor and SG2008P) but with lower Controller Version 5.13.30.20 Firmware Version 1.29.4 Build 20240304 Rel.54362 that does not exhibit the same problem.
Any feedback will be greatly appreciated.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi @CarloPH, it is listed under Release Candidate list in the controller's panel, but I downloaded the actual binary from TP-link's website and updated the APs manually. So for now I will keep them running on the old FW.
- Copy Link
- Report Inappropriate Content
@CarloPH i been having the same issue with 3 Ap's that i installed for a client, 2 of them i was able to upgrade to 5.1.10 and haven't had any issue since but 1 of them that's on 5.1.6 was disconnected 3 days ago and now i have to travel 500km to go and basically reboot the unit to be able to upgrade it, that's time and money lost thanks to trusting a tp-link product
- Copy Link
- Report Inappropriate Content
mtsayala wrote
@CarloPH i been having the same issue with 3 Ap's that i installed for a client, 2 of them i was able to upgrade to 5.1.10 and haven't had any issue since but 1 of them that's on 5.1.6 was disconnected 3 days ago and now i have to travel 500km to go and basically reboot the unit to be able to upgrade it, that's time and money lost thanks to trusting a tp-link product
@mtsayala, did you try PoE Recovery on the port of the switch where the EAP225 is connected? That can save you a lot of trouble.
- Copy Link
- Report Inappropriate Content
@CarloPH EAP225-Outdoor(US) v3.0 wifi off when omada controller Web logout or Exit.
- Copy Link
- Report Inappropriate Content
@CarloPH It seems that firmware version 5.1.11 has this problem finally fixed. One of my EAP225s has been running this firmware for five days and not a single disconnection occurred.
- Copy Link
- Report Inappropriate Content

Information
Helpful: 0
Views: 3139
Replies: 15
Voters 0
No one has voted for it yet.