Band steering not working
Hello,
When my clients are connected to 2.4ghz, it won't go to 5ghz automatically. Only when I manually click on the reconnect button it goes to 5ghz.
I tried to decrease the signal strength for 2.4 but that doesn't change anything.
My band steering is set to perfer 5/6Ghz and not on balanced or off.
With regards,
BliXem
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@Hank21 I'm running now the latest beta version and bandsteering is better now :)
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How many SSIDs have you got? Do you mean all clients have experienced this issue? What is the device's model?
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@Hank21 I've got 3 AP's, but my Sonos devices are locked to one AP.
Model: EAP683 UR
Hardware Version: V1
Firmware Version: 1.1.0 (beta)
With my unifi they switch automaticaly to 5ghz within a few minutes. With the AP of TP-link, nothing hapens, even after a few hours. When I reconnect the Sonos devices then it's 5ghz.
So that's why I think bandsteering isn't working properly.
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What is your controller's firmware version?
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@Hank21 I'm running the latest one (no beta): 5.14.26.1.
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@Hank21 I'm running now the latest beta version and bandsteering is better now :)
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@Hank21 Correction, seems not to be working. Tested one other product but won't push it to 5ghz.. What to do now?
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Please let me know how you set up your SSID. Besides, what are the devices that cannot steer to the 5G automatically? How many clients do you have in total? How many clients are on the 5G when devices cannot steer to it?
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@Hank21 For now I will set this on-hold. When I rebooted the AP's, every device which is 5ghz capable will move the 5ghz. So that's good. I got one device which will go back to 2.4ghz because the signal on 5ghz is not high. This is normal right that it will go to 2.4ghz after some time when signal is not that high?
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Yes, band steering does not always steer all clients to 5G. 5G is preferable. When the signal is not strong, it will use 2.4G either.
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@Hank21 After long testing, band steering is not working. Only when you restart the device as example. It plants it directly on 5ghz.
But when on 2.4ghz it will stay on 2.4ghz without any changes.
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