Unable to add Tapo camera to VIGI NVR
I'm unable to add user account details to my Tapo C425 to add it into VIGI NVR 1008H.
Is the Tapo C425 not compatible?
Both devices are update to last FW
VIGI NVR1008H-8MP(UN) 2.0
FW 1.1.0 Build 240507 Rel. 78410n
Tapo C425 hw ver. 1.2
FW 1.2.18
There is no User account option under advanced settings in the Tapo camera. I only have:
Powerline Frequency
Voice Call Mode
Display Settings
Diagnostics
Please advise
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Hi @USAotearoa
Thanks for posting in our business forum.
The NVR only supports admin and you cannot change this as it greys out.
You should consult Tapo support if they can change the username. I recall some models can do that and be added to the NVR.
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Hi @USAotearoa
Thanks for posting in our business forum.
The NVR only supports admin and you cannot change this as it greys out.
You should consult Tapo support if they can change the username. I recall some models can do that and be added to the NVR.
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