Connectivity Issues with EAP660 HD Access Point

Connectivity Issues with EAP660 HD Access Point

Connectivity Issues with EAP660 HD Access Point
Connectivity Issues with EAP660 HD Access Point
3 weeks ago - last edited 2 weeks ago
Tags: #Disconnected
Model: EAP660 HD  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20220118 Rel. 60852

I am encountering an issue with the EAP660 HD access point. I have connected the cable to the switch and applied the company's standard configuration, but the status occasionally shows as "Disconnected," sometimes as "Isolated," and at other times it appears as connected.

I would appreciate your assistance in determining the cause of these status changes and ensuring stable connectivity.

 

 

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Re: Connectivity Issues with EAP660 HD Access Point-Solution
3 weeks ago - last edited 2 weeks ago

Hi  @abdulrahman-als 

 

Is this disconnect issue only happening on one EAP unit, or all of them having the issue?

The firmware of the EAP660 HD is out of date, please update them to the latest 1.3.2 first.

What kind of controller are you using? and what's the controller version?

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Re: Connectivity Issues with EAP660 HD Access Point-Solution
3 weeks ago - last edited 2 weeks ago

Hi  @abdulrahman-als 

 

Is this disconnect issue only happening on one EAP unit, or all of them having the issue?

The firmware of the EAP660 HD is out of date, please update them to the latest 1.3.2 first.

What kind of controller are you using? and what's the controller version?

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