Has the EAP660 HD been stealth discontinued?

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Has the EAP660 HD been stealth discontinued?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Has the EAP660 HD been stealth discontinued?
Has the EAP660 HD been stealth discontinued?
2022-09-14 23:42:00 - last edited 2022-10-10 09:23:48
Model: EAP660 HD  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20220118 Rel. 60852

Greetings to my fellow TP-Linkians (and any staff that might jump in to answer my question),

 

I'm wondering if I purchased the EAP660 HD when it released, only to now find not even 8 months later, a bit prematurely.  It seems to have been stealth discontinued by TP-Link.  Go ahead... Go to the business AP list on the main site. Try to find the EAP660 HD anywhere (without having google get you to the product page).  TP-Link doesn't even show it in their list of APs that Omada supports.

 

If you search for models that support AX (https://www.tp-link.com/us/business-networking/omada-sdn-access-point/?filterby=5730). You get the following options:

  • EAP610 - AX1800
  • EAP620 HD - AX1800
  • EAP650 - AX3000
  • EAP653 - AX3000
  • EAP670 - AX5400 574 Mbps on 2.4 GHz and 4804 Mbps on 5 GHz
  • There are 2 others a wall mount 615 and an outdoor 610 both AX1800 

 

What you won't find my beautiful AP, without using a search engine (e.g. google.com), purchased in Jan 2022:

  • EAP660 HD - AX3600 2.5G port 1148 Mbps on 2.4 GHz and 2402 Mbps on 5 GHz - https://www.tp-link.com/us/business-networking/ceiling-mount-access-point/eap660-hd/

 

So, why drop the EAP660 HD from the shown models? Was it a resounding failure? It seems that there should be some announcement if it has been discontinued. Does it have some flaw that has made TP-Link hide this AP for some reason from the general public? I just don't understand why such a great AP has been "de-listed" from the business site.  I have potential customers that mght benefit from the EAP660 HD... but if it is going to be shunted off to oblivian I don't want to suggest it.  Perhaps someone accidently unchecked the product flag for "Currently supported and available as a great solution" on the website?

 

BTW - for those wondering a good bit of data on these products can be summarized at https://evanmccann dot net/blog/tp-link/omada-comparison-charts (I have no affiliation with this site).

 

Thoughts?

 

Hey TP-Link if you have stealth discontinued this device care to swap my less than a year old 660 for a 670? Sure it doesn't have the same amazing specs but I don't want to have purchased a stealth discontinued lemon... Sure I'll give up the HD, my 2.4 GHz data rate and it'll come at a $40 loss from original purchase but I'd rather have the peace of mind that comes with long-term supportability and double the 5GHz data rate.

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Re:Has the EAP660 HD been stealth discontinued?-Solution
2022-09-19 06:01:00 - last edited 2022-10-10 09:23:48

Dear @Talidorn

 

Thank you for your valuable feedback! This has been forwarded to the TP-Link US team for checking. Now the product page of EAP660 HD is back to the TP-Link US site, it seems the EAP660 HD was removed by mistake. Sorry for any trouble caused!

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Has the EAP660 HD been stealth discontinued?
2022-09-16 10:37:36 - last edited 2022-09-16 10:38:11
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Re:Has the EAP660 HD been stealth discontinued?
2022-09-17 14:07:29

  @Egis 

 

Yes, I pointed that out. The point is that this is no longer listed in the business section though it should be as it's Omada compliant. 
 

Why is it not there?

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Re:Has the EAP660 HD been stealth discontinued?-Solution
2022-09-19 06:01:00 - last edited 2022-10-10 09:23:48

Dear @Talidorn

 

Thank you for your valuable feedback! This has been forwarded to the TP-Link US team for checking. Now the product page of EAP660 HD is back to the TP-Link US site, it seems the EAP660 HD was removed by mistake. Sorry for any trouble caused!

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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