Hi @Boogie81 

Thanks for posting in our business forum.

Any information about the HDD status?

The description is very blurry. Screenshots or videos would be great.

Hi @Boogie81 

Thanks for posting in our business forum.

Boogie81 wrote

  @Clive_A 

 

Hello, 

 

The HDD os brand new and totaly reconize by the NVR, it's a 1To Seagate ST1000DL002.

I put a screenshot,

 

Thanks

 

Gr.

 

This looks really strange. The picture shows white and black stripes.

When do you notice this problem?

Have you tried a different NVR?

What if you export the videos from the NVR, can you see the normal view?

Hi @Boogie81

Thanks for posting in our business forum.

Boogie81 wrote

  @Clive_A 

It works fine with our old NVR, an old TVT.

 

I see somethings strange, on the live view on the NVR, when the videos are in small area, no problem. But when I put a camera on the big area/view locate on the left side of the screen, I have green screen. 

 

Maybe it could help you to understand from where the problem come...

 

I also see that this problem is on our 6 cameras who are a bit old (impossible to go on the ip adress of those cameras without downloading SuperClientEx from those camers, who are not support anymore by recent web browser) I'm stuck by the way on this point too, if you know something about that, let me know too, 

 

Thanks a lot for tour help! 

 

Gr 

Think this could be a problem with the compatibility. This might not be resolved anyway in my opinion so far.

What are the models of them?

What protocols do they support?

At least the video stream function is not working from what I can tell.

Hi @Boogie81 

Thanks for posting in our business forum.

Boogie81 wrote

  @Clive_A 

 

They work with the ONVIF. 

 

The stream works fine with my computer or smartphone,

Soft-decoding enabled?

Do you experience the same problem across app, NVR, and web GUI?