Omada Controller v5.14.26.1 ERROR

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Omada Controller v5.14.26.1 ERROR

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Omada Controller v5.14.26.1 ERROR
Omada Controller v5.14.26.1 ERROR
2024-11-04 12:57:44 - last edited Friday
Hardware Version: V5
Firmware Version:

O mesmo funcionava normalmente a anos, mas hoje não inicializa, sempre exibe a mensagem abaixo, alguma idêia do que posso fazer?
 

It worked normally for years, but today it won't boot, it always displays a message below, any idea what I can do?
 

 

Captura de tela

 

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#1
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1 Accepted Solution
Re:Omada Controller v5.14.26.1 ERROR-Solution
2024-11-05 06:52:23 - last edited Friday

Hi  @Jeffersonbb 

 

Please try to uninstall the controller and install it again.

Please also refer to the following link to update the java of the PC:

 

How to install Java Runtime Environment (JRE) for Omada SDN Controller on Windows

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#3
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5 Reply
Re:Omada Controller v5.14.26.1 ERROR-Solution
2024-11-05 06:52:23 - last edited Friday

Hi  @Jeffersonbb 

 

Please try to uninstall the controller and install it again.

Please also refer to the following link to update the java of the PC:

 

How to install Java Runtime Environment (JRE) for Omada SDN Controller on Windows

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#3
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Re:Omada Controller v5.14.26.1 ERROR
2024-11-05 11:48:04

  @Vincent-TP 

Thank you, I'll try the update first, as I don't want to lose the existing settings, if it doesn't work then I'll do the reinstallation.
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#4
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Re:Omada Controller v5.14.26.1 ERROR
2024-11-06 01:08:32

  @Jeffersonbb 

 

We can backup configuration of Omada SDN controller and save it as a file. To backup the config file, Choose Global View under Organization, go to Settings > Maintenance > Backup.
Retained Data Backup: Select the time range in the drop-down list, and the data within the time range and customer settings will be saved in the backup file. If you select Settings Only, only the settings will be saved.
Retain User Info: With this option enabled, all local and cloud user information except for the main admin will be retained. Make sure Cloud Access is enabled on the Customer to be restored. Otherwise the Cloud account will not be retained correctly.

 

With the backup file, you won't loose configuration.

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#5
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Re:Omada Controller v5.14.26.1 ERROR
Friday
I ended up forgetting to come back here and give feedback, I ended up solving it by just uninstalling (installing from above continued with an error) and doing a new installation and bringing an old backup
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#6
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Re:Omada Controller v5.14.26.1 ERROR
Friday
I ended up forgetting to come back here and give feedback, I ended up solving it by just uninstalling (installing from above continued with an error) and doing a new installation and bringing an old backup
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#7
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