Hi @Melvinp 

Thanks for posting in our business forum.

What steps have you tried to diagnose this to rule out it from an issue of your ISP?

As for the router, it basically never should experience a problem with the latency unless there is a fluctuation with your physical fiber and Ethernet line, and ISP server.

Once the router is connected firmly by the cables, all the latency surges should be the ISP router.

Hi @Melvinp 

Melvinp wrote

  @Clive_A 

Clive_A wrote

Hi @Melvinp 

Thanks for posting in our business forum.

What steps have you tried to diagnose this to rule out it from an issue of your ISP?

As for the router, it basically never should experience a problem with the latency unless there is a fluctuation with your physical fiber and Ethernet line, and ISP server.

Once the router is connected firmly by the cables, all the latency surges should be the ISP router.

Hi Clive, I haven't try any diagnose yet as i have zero idea of what diagnose to be carry out. could you share some that i could try out?

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Troubleshooting Techniques for Laymen

Start with the most basic stuff.

If this is not affecting your daily operation, it should be normal network fluctuation. You should identify this with your ISP first by ping tools and related stuff.