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EAP110 losing config after power loss

gromits24

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Registered: 2024-11-22

EAP110 losing config after power loss

Friday - last edited Yesterday

Model: EAP110-Outdoor

Hardware Version: V3

Firmware Version: 5.0.7 Build 20230410 Rel. 69645(4555)

I have the device set as AP. Every time the power goes out, it looses it's config. I've tried it with the power injector it came with, and also PoE from switch. It's not that. IT just ditches it's config.

How do I make it keep config when it reboots?

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gromits24

LV1

Monday - last edited Yesterday

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Registered: 2024-11-22

Re:EAP110 losing config after power loss-Solution

Monday - last edited Yesterday

@Vincent-TP

Yes the EAP was completely resetting to defaults. SSID, login, the lot.

It is now completely faulty. Green light comes on but nothing more. no comms. Tried manual reset, but the light doesn't even start to flash.

TP-link support told me to send it back to Amazon, which I have now started the process.

Don;t think it's very weather proof. The front sliding panel has no seal and the rubber cable seal is tiny. With the weather we have had recently, I think the water has got in (the label inside is smuded and water damaged).

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Vincent-TP

Yesterday - last edited Yesterday

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Registered: 2024-06-22

Re:EAP110 losing config after power loss-Solution

Yesterday - last edited Yesterday

Hi @gromits24

Yes, you may get a replacement.

Just for remind, please make sure you have followed the installation guide as mentioned below:

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Vincent-TP

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Re:EAP110 losing config after power loss

Monday - last edited Monday

Hi @gromits24

Normally, a reboot won't let EAP lose its config.

How did you notice that the config had been lost? Does the SSID change to the default one, TP-Link_xxxx? Or by other phenomena?

Is the firmware version of the EAP the latest one?

Please also try power on the EAP with a shorter cable.

gromits24

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Monday - last edited Yesterday

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Registered: 2024-11-22

Re:EAP110 losing config after power loss-Solution

Monday - last edited Yesterday

@Vincent-TP

Yes the EAP was completely resetting to defaults. SSID, login, the lot.

It is now completely faulty. Green light comes on but nothing more. no comms. Tried manual reset, but the light doesn't even start to flash.

TP-link support told me to send it back to Amazon, which I have now started the process.

Recommended Solution

Vincent-TP

Yesterday - last edited Yesterday

Posts: 951

Helpful: 92

Solutions: 357

Stories: 0

Registered: 2024-06-22

Re:EAP110 losing config after power loss-Solution

Yesterday - last edited Yesterday

Hi @gromits24

Yes, you may get a replacement.

Just for remind, please make sure you have followed the installation guide as mentioned below:

Recommended Solution

EAP110 losing config after power loss

EAP110 losing config after power loss

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