Eap650 outdoor no reconnecting automatically to wifi

Eap650 outdoor no reconnecting automatically to wifi

Eap650 outdoor no reconnecting automatically to wifi
Eap650 outdoor no reconnecting automatically to wifi
Monday
Model: EAP650-Outdoor  
Hardware Version: V1
Firmware Version: 1.20 Build 20240830

Hi,

 

i am facing an annoying issue with my eap650 outdoor. Every time the ap is reinitiated (electricity outage, etc) the eap650 is not reconnecting to the wifi automatically. I have another eap610 outdoor as well in the same network with no issues at all. Only the eap650 that i am facing that. The interesting part of the story is that to fix the problem, i need to connect to eap650 through app in standalone mode, i have to change the extended network name to any other name, and change back to the original name. Then it connects to the wifi to replicate the signal.

 

network info:

i have 3 asus xt9 is main routers replicating the wifi through the house. For outside, i have a eap610 outdoor and eap 650 outdoor. Boths are set up for replicators through wifi (no network cable). I sont have any controller etc...just using the omada app in iphone.

eap650 is connecting to wifi that is being replicated by eap610. Extended network are on 2.4 and 5 ghz.

all routers are sharing the same ssid name

Boths eaps are in the last firmware version 202408. 

 

any help here are welcome

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#1
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5 Reply
Re:Eap650 outdoor no reconnecting automatically to wifi
Tuesday

Hi  @MarcosSilvestre 

 

 

All EAPs and routers are broadcasting the same SSID, how did you notice the EAP650-outdoor didn't reconnect? 

Please describe a little the layout of the EAPs and routers installation and their distances; this may help us understand the issue better.

 

If the EAP650-outdoor is relatively far away from the uplink device, I believe this may be fixed if you move it a little closer.

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#2
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Re:Eap650 outdoor no reconnecting automatically to wifi
Tuesday

  @Vincent-TP hi. Thanks for the question !

i can notice that the eap650 outdoor is not connected in the internet through the omada app. I can connect on it and in the host network tab it is displaying that it is not connected to any wifi. So the eap650 is not replicating the signal because it is not connected to internet. The equipments that connects to eap650 are complaining that is out of internet.

The location is not that far from it (max 15m away from eap610). Measuring the signal from other apps shows a very strong signal.
it works really good when it is connected (good signal, speed on 2.4 and 5 ghz as well). Issue is only when the energy is dropped...then i have to change the ssid that is broadcasting to another one and change it back (for me it does not make any sense put it works and is faster than doing the config reset).

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#3
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Re:Eap650 outdoor no reconnecting automatically to wifi
Wednesday

Hi  @MarcosSilvestre 

 

Thanks for the reply.

So the EAP650-outdoor is wirelessly linked to the EAP610-outdoor, and the EAP610-outdoor is also under repeater mode, am I correct?

 

 

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#4
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Re:Eap650 outdoor no reconnecting automatically to wifi
Wednesday

  @Vincent-TP correct. Boths replicating the same ssid

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#5
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Re:Eap650 outdoor no reconnecting automatically to wifi
Thursday

  @MarcosSilvestre 

 

Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID241244581, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!

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#6
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