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SG2428 losing POE

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SG2428 losing POE

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SG2428 losing POE
SG2428 losing POE
2025-01-11 12:37:53 - last edited 2025-01-13 03:19:00
Model: TL-SG2428P  
Hardware Version: V1
Firmware Version: .1.1 Build 20210514 Rel.62941

Hello

 

Losing POE to ports 

Network is all TP Link 

A couple of AP's ( EAP225's) 

 

 

SG2428 approx 3 years old

 

Started seeing POE shut down

Lost all POE to local switch ports 

Rebooted 4 days ago and came back and found the switch POE shut down again last night (so it stayed up for 4 days after reboot)

Rebooted and POE is restored 

 

Sw 1 ( Fiber to Sw 2 both SG2428P switches 

Sw 2 is no issues 

EAP 225  Access Points:

1 on Sw1 

1 on Sw 2

 

Saw a previous post about this same issue and was wondering if a fix was developed 

Unfortunately I thought I had backed up the logs but I did not ... 

In the meantime I ordered a replacement switch and should be in tomorrow 

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#1
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2 Accepted Solutions
Re:SG2428 losing POE-Solution
2025-01-13 00:47:14 - last edited 2025-01-13 03:19:00

Hi @Merlin02131 

Thanks for posting in our business forum.

If a reboot can fix it, it does not look like a problem with the switch.

You should consider replacing the cable, test it with a 3ft, and monitor its status. If it still shuts down the PoE, it could be a problem with the switch.

 

There is never a firmware regarding this. We have not changed anything related to the PoE for years. And there isn't anything to add or modify for it.

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#2
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Re:SG2428 losing POE-Solution
2025-01-13 07:21:20 - last edited 2025-01-13 07:22:54
Good Morning Ended up replacing the switch I read somewhere someone had the same issue and ended up replacing the switch Appreciate the reply Thank You Regards Rich
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#3
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2 Reply
Re:SG2428 losing POE-Solution
2025-01-13 00:47:14 - last edited 2025-01-13 03:19:00

Hi @Merlin02131 

Thanks for posting in our business forum.

If a reboot can fix it, it does not look like a problem with the switch.

You should consider replacing the cable, test it with a 3ft, and monitor its status. If it still shuts down the PoE, it could be a problem with the switch.

 

There is never a firmware regarding this. We have not changed anything related to the PoE for years. And there isn't anything to add or modify for it.

Recommended Solution
  1  
  1  
#2
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Re:SG2428 losing POE-Solution
2025-01-13 07:21:20 - last edited 2025-01-13 07:22:54
Good Morning Ended up replacing the switch I read somewhere someone had the same issue and ended up replacing the switch Appreciate the reply Thank You Regards Rich
Recommended Solution
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#3
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