connection failed after adding c485 to nvr2016

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connection failed after adding c485 to nvr2016

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
connection failed after adding c485 to nvr2016
connection failed after adding c485 to nvr2016
2025-01-14 06:55:44 - last edited 2025-01-14 22:20:14
Model: VIGI NVR2016H   VIGI C485  
Hardware Version: V1
Firmware Version: 1.1.3 241024

 

i added 2 cctv camera’s (c440 and c485) i also can change the settings in camera, firmware upgrade etc.) but i dont get the video. if i click on the camera’s i get message connection failed. 
Does anybody know what is wrong?

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#1
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Re:connection failed after adding c485 to nvr2016
2025-01-14 06:57:37 - last edited 2025-01-14 22:21:12

  
 


If I click on the camera I get this message

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#2
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Re:connection failed after adding c485 to nvr2016
2025-01-15 01:58:50

Hi @Marcel-tp 

Thanks for posting in our business forum.

Reboot the NVR and make sure the network environment is okay for the NVR.

If this problem persists, try a different cellphone to view it. If this only happens to your iPhone, it could be the VPN related settings or DNS problems on it.

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#3
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Re:connection failed after adding c485 to nvr2016
2025-02-04 04:35:08

  @Marcel-tp after 1 day it was working.. i have a other problem. i can not make a new tread. i get error page does not exist.. also you can not make a tread with smartpone. you need to select the right product but it is impossible to choose with iphone.

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