VIGI NVR1004H-4P + PTZ-N4MP-P cannot set up intelligent events

VIGI NVR1004H-4P + PTZ-N4MP-P cannot set up intelligent events

VIGI NVR1004H-4P + PTZ-N4MP-P cannot set up intelligent events
VIGI NVR1004H-4P + PTZ-N4MP-P cannot set up intelligent events
2025-03-05 10:42:03 - last edited 2025-03-06 02:13:31
Model: VIGI NVR1004H-4P  
Hardware Version:
Firmware Version: 1.1.4 Build 241024 Rel.75379n

Hello,

 

I have VIGI NVR1004H-4P +  cameras HiLook PTZ-N4MP-P and I cannot set up intelligent events, only basic events and motion detection is possible. When I try to set up intelligent event I have error that there is no available channel while I have connected camera and it is registering video all the time.

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#1
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1 Accepted Solution
Re:VIGI NVR1004H-4P + PTZ-N4MP-P cannot set up intelligent events-Solution
2025-03-06 01:51:56 - last edited 2025-03-06 02:13:31

Hi @bartlomiejgalec

Thanks for posting in our business forum.

We are not able to guarantee the compatibility of third-party cameras in the advanced events.

We recommend you use the VIGI camera to ensure the advanced events. As far as we know, there is no issue with the VIGI IPC and NVR.

Recommended Solution
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Re:VIGI NVR1004H-4P + PTZ-N4MP-P cannot set up intelligent events-Solution
2025-03-06 01:51:56 - last edited 2025-03-06 02:13:31

Hi @bartlomiejgalec

Thanks for posting in our business forum.

We are not able to guarantee the compatibility of third-party cameras in the advanced events.

We recommend you use the VIGI camera to ensure the advanced events. As far as we know, there is no issue with the VIGI IPC and NVR.

Recommended Solution
  1  
  1  
#2
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