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SG3210X-M2 port issue at 2.5Gbps or 10Gbps

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SG3210X-M2 port issue at 2.5Gbps or 10Gbps

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
SG3210X-M2 port issue at 2.5Gbps or 10Gbps
SG3210X-M2 port issue at 2.5Gbps or 10Gbps
2025-04-26 13:38:38 - last edited 2025-04-27 01:11:18
Model: TL-SG3210  
Hardware Version: V1
Firmware Version: 1.0.7 Build 20250123 Rel.42187

Hi,

 

When I connect a Deco BE85 to a 2.5Gbps or 10Gpbs port on a SG3210X-M2, the upload speed of iPhones connected to the BE85 is capped at around 200Mbps. If set the port of the SG3210X-M2 where the Deco BE85 is connected to 1Gbps, the upload speed of the iPhone stops being capped.

 

This seems like a Deco BE85 issue, but it also happened with an ER8411, and after I updated the ER8411 to the latest firmware, this issue was solved.

 

Is this a known issue?

 

Thanks.

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Re:SG3210X-M2 port issue at 2.5Gbps or 10Gbps-Solution
2025-04-27 01:11:12 - last edited 2025-04-27 01:11:18

Hi @Magnus_Rivus 

Thanks for posting in our business forum.

If you do a comparison like that, you upgraded the 8411 and the issue is resolved. You should contact the Deco support regarding this matter.

Not sure why you sent a post here.

 

As long as it can negotiate with the switch to a proper link speed, 2.5 or 10G, then the switch side is fine.

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Re:SG3210X-M2 port issue at 2.5Gbps or 10Gbps-Solution
2025-04-27 01:11:12 - last edited 2025-04-27 01:11:18

Hi @Magnus_Rivus 

Thanks for posting in our business forum.

If you do a comparison like that, you upgraded the 8411 and the issue is resolved. You should contact the Deco support regarding this matter.

Not sure why you sent a post here.

 

As long as it can negotiate with the switch to a proper link speed, 2.5 or 10G, then the switch side is fine.

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#2
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Re:SG3210X-M2 port issue at 2.5Gbps or 10Gbps
2025-04-27 08:41:13

  @Clive_A hi, thanks for your reply. 
 

If it was an issue with the BE85, then upgrading the ER8411 shouldn't have fixed it. It did. 
 

The issue came back once I connected the BE85 to an SG3210X-M2, so I thought that the SG3210X-M2 could have the same issue as the ER8411.

 

It still could be a BE85 issue and the update to the 8411 could have mitigated that by accident, so I understand your point. I have another thread opened in the Home Network forum, so I'll follow it up there and come back here if it's not solved. 

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