Decidedly unhelpful error when editing a VPN policy

Decidedly unhelpful error when editing a VPN policy

Decidedly unhelpful error when editing a VPN policy
Decidedly unhelpful error when editing a VPN policy
2025-05-16 06:52:05 - last edited 2025-05-19 08:04:41
Model: OC300  
Hardware Version: V1
Firmware Version: 5.15.20.39

So.....do i have to guess what the error is?

 

I dont know what the error is or what the configuration I have made is to cause this, im just trying to create another VPN policy....

 

 

It used to say things that were more helpful, like this was a duplicate policy, or the subnets were exactly the same as another one, Key needs to be the same as another policy on the same WAN etc.  Now, just this.

 

I have seen this on both 5.15.20.38 and yesterdays update to 5.15.20.39, OC300

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x3, ES208G x1, EAP650 x6 Remote: ER7206 v2 x1, ER605 v2 x3, SG2008P x2, EAP650 x2, ES205G x1 Controller: OC300
  0      
  0      
#1
Options
1 Accepted Solution
Re:Decidedly unhelpful error when editing a VPN policy-Solution
2025-05-19 08:04:26 - last edited 2025-05-19 08:06:49

Hi  @GRL 

 

There are many possible causes for configuration failures, but we can only record and accurately report a limited number of them, such as those you mentioned.

Generally, the common error requires a further analysis, combining with topology, IP address, etc.  We recommend carefully reviewing and reconfiguring your settings.

If you can't successfully create the VPN policy, you may start a new thread under router block, we will help you out ASAP. smiley Appreciate for your understanding.

Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Decidedly unhelpful error when editing a VPN policy-Solution
2025-05-19 08:04:26 - last edited 2025-05-19 08:06:49

Hi  @GRL 

 

There are many possible causes for configuration failures, but we can only record and accurately report a limited number of them, such as those you mentioned.

Generally, the common error requires a further analysis, combining with topology, IP address, etc.  We recommend carefully reviewing and reconfiguring your settings.

If you can't successfully create the VPN policy, you may start a new thread under router block, we will help you out ASAP. smiley Appreciate for your understanding.

Recommended Solution
  0  
  0  
#2
Options