6
Votes

Feature Request - Allow Cloud F/W Update through Controller even if device has the same "version"

 
6
Votes

Feature Request - Allow Cloud F/W Update through Controller even if device has the same "version"

Feature Request - Allow Cloud F/W Update through Controller even if device has the same "version"
Feature Request - Allow Cloud F/W Update through Controller even if device has the same "version"
2025-05-19 06:58:20 - last edited 2025-05-23 09:19:48

Under controller firmware management page, we can currently only update firmware on a device with a lower version number.

 

Although this makes some sense, there have been a few beta and RC releasees recently (specifically on routers) where there have been several re-releases of updated firmware with the same version number.  The controller does not allow us to directly update these, as it seems to only check the current version, and if it matches, it cannot be applied, making us either have to use workarounds (eg ssh roll-back command, or the emergency re-flash function of the device directly) or wait a long time for it to appear on the support pages for direct download

 

This has hapenned recently on ER8411 1.3.0 (two builds, same version, a month apart), ER605 (two builds, same version, 2 weeks apart), ER7206 v2 (two builds, same version, 3 weeks apart)

 

What we seem to get for beta testing on the forums is generally modified and updated based on our feedback, then released to the controller.  If we updated through the forum release, we cannot directly upgrade to the controller release.

 

I propose this is adjusted in one of two ways:

 

- Controller should check the Date-String of a release and allow us to apply it if the build date is newer, regardless if the version is the same or not

- Just let us update anything all the time with no checks, other than "is this firmware actually for this device"

 

 

 

 

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x3, ES208G x1, EAP650 x6 Remote: ER7206 v2 x1, ER605 v2 x3, SG2008P x2, EAP650 x2, ES205G x1 Controller: OC300
#1
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1 Accepted Solution
Re:Feature Request - Allow Cloud F/W Update through Controller even if device has the same "version"-Solution
2025-05-23 09:18:37 - last edited 2025-05-23 09:19:48

Hi  @GRL 

 

I had sent a feedback email about this. Thank you so much for your valued feedback.

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#3
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2 Reply
RE:Feature Request - Allow Cloud F/W Update through Controller even if device has the same "version"
2025-05-19 08:13:03
yes it is problematic that we have to downgrade to upgrade to the latest revision of a firmware from the controller
#2
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Re:Feature Request - Allow Cloud F/W Update through Controller even if device has the same "version"-Solution
2025-05-23 09:18:37 - last edited 2025-05-23 09:19:48

Hi  @GRL 

 

I had sent a feedback email about this. Thank you so much for your valued feedback.

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#3
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