Random internet drop after omada updates
Random internet drop after omada updates
Hello all
After the latest updates of controller,gateway and WiFi our internet connections are dropping out.
All WiFi and wired devices are experiencing the same. We can see that we are connected (wifi icon) but no internet address resolution is made and we can not access any web pages. I use local dns with pihole but replaced it with quad9 dns in hope that it will resolve issue but no, same happens again.
I have no idea where to start troubleshoot as everything look fine when I look at logs on controller.
Please advise
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Thank you so much for taking the time to post the issue on the TP-Link community!
To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. The ticket ID is TKID250752665. Please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, please update this topic thread with your solution to help others who may encounter the same problem as you did.
Many thanks for your excellent cooperation and patience!
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@Vincent-TP
I responded to ticket create for this issue. :)
There were two parts to my solution:
First I stopped using WLAN optimization and second I upgraded my EAP (which was the plan anyway).
Both performace and range improved two fold.
This post can be closed.
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